30
TLX48 Matrix Switch Product Manual
thinklogical
Rev. B, April, 2016
Telephone
Thinklogical Operator
1-203-647-8700
Product & Customer Support:
1-203-647-8798
US Commercial & Canada Sales:
1-203-647-8715
US Federal Government Sales:
1-203-647-8716
Toll Free in the Continental US:
1-800-291-3211
International Sales
(Europe, Middle East, Africa)
:
1-203-647-8704
International Sales
(Asia Pacific, Central & Latin America)
:
1-203-647-8734
Please contact our expert sales staff in Milford, CT. We are here Monday through Friday from 8:30am to
5:00pm, Eastern Tim
e Zone. We’ll provide a representative’s direct dial phone number when you call.
If leaving a voice message, please provide a preferred time to call back so we may reach you at your
convenience.
Our switchboard attendant will direct your call during regular business hours. We have an automated
attendant answering our main telephone switchboard after regular business hours and holidays. Please
leave voice messages for individuals at any time.
Fax
Our company facsimile number is
1-203-783-9949
. Please indicate the nature of the fax on your cover
sheet and provide return contact information.
Product Support
Thinklogical’s
®
support personnel are available
Monday through Friday from 8:30am to 5:00pm
,
Eastern Time Zone. If your application requires assistance at some time outside of our normal business
hours, please contact us beforehand and we will do our best to make arrangements to help you with your
Thinklogical
®
products.
Warranty
Thinklogical, LLC
®
warrants this product against defects in materials and workmanship for a period of one
year from the date of delivery. Thinklogical, LLC
®
and its suppliers disclaim any and all other warranties.
Note: Thinklogical, LLC
®
products carry a one year warranty, with longer term available at
time of purchase on most products. Please refer to your product invoice for your products
Warranty Terms & Conditions.
Defect remedy shall be the repair or replacement of the product, provided that the defective product is
returned to the authorized dealer within a year from the date of delivery.
If you wish to return your device, contact the Thinklogical, LLC
®
authorized dealer where you purchased
the device, or if you purchased directly, call Thinklogical, LLC
®
at
1-800-291-3211
(USA).
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