RETURN POLICY
If you purchased your Modlet from a third-party retail store, you must return the Modlet to
that same retailer and comply with such retailer’s return policy. Please contct the store for
additional details on completing your return. All refunds will be net of any rebate and/or
discount that you received in connection with any promotion.
The failure to abide by this policy will result in substantial delays to any refund request.
Please contact ThinkEco at 1-800-682-0152
<
tel:1-800-682-0152
>
with any questions
regarding this policy.
21
20
LIMITED ONE (1) YEAR WARRANTY
Warranty: ThinkEco warrants that the modlet, USB gateway, gateway, smartAC thermostat
(collectively “TE Products”) will be free from defects in material and workmanship and perform
to ThinkEco’s applicable published specifications for a period of one (1) year from date of
delivery to you. The liability of ThinkEco hereunder shall be limited to replacing or repairing, at
its option, any defective TE Products which are returned F.O.B. ThinkEco’s corporate address
(or, at ThinkEco’s option, refunding the purchase price of such TE Products). In no case are
TE Products to be returned without first obtaining permission and a return order number
from ThinkEco. You are responsible for the cost of shipment of the defective TE Products
to ThinkEco, and ThinkEco is responsible for the cost of shipment of a replacement TE
Products to you. In the event you send TE Products back to ThinkEco, and the TE Product is not
defective, ThinkEco reserves the right to charge you a fee associated with postage and handling
of such TE Product.
Replacement Modlets: Replacement TE Products are warranted by ThinkEco pursuant to the
warranty set forth above for the longer of (i) thirty (30) days; or (ii) the remaining warranty
period for the original Modlet. The replacement TE Product may be refurbished and/or
contain refurbished parts.
The following are not covered by this warranty: (i) TE Products which have been subject to
abuse, misuse, accident, alteration, neglect, unauthorized repair, inspection or installation, Acts
of God, power surge, wear and tear, mishandling, misapplication, or other causes unrelated
to defective materials or workmanship; and (ii) any damages and/or viruses caused by use of
a third party device in conjunction with the TE Products. You are responsible for determining
if a third party device used in conjunction with any TE Product is suitable for such use and
ThinkEco is not liable, and this warranty does not cover, any damages caused by, or to, any third
party device. ThinkEco will make the final determination as to the existence and cause of any
alleged defect. No warranty is made with respect to any custom equipment or goods produced
to your specifications except as specifically stated in writing by ThinkEco in the contract for
such custom goods.
Disclaimer & Limitation of Liability:
EXCEPT AS EXPRESSLY PROVIDED ABOVE, THINKECO
MAKES NO, AND HEREBY DISCLAIMS ALL OTHER, WAR-RANTIES, EXPRESS, STATUTORY,
OR IMPLIED, INCLUDING ANY WARRANTY OF NON-INFRINGEMENT, MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. THINKECO MAKES NO REPRESENTATION, WARRANTY
generates, uses, and can radiate radio frequency energy. If not installed and used in accordance
with the instructions, it may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try and correct the
interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the distance between the equipment and the receiver.
3. Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
4. Consult the dealer or an experienced radio/TV technician for help.
OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH,
AVAILABILITY, ACCURACY OR COMPLETENESS OF THE TE PRODUCTS AND DOES NOT
REPRESENT OR WARRANT THAT (A) THE USE OF THE TE PRODUCTS WILL BE SECURE,
TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER
HARDWARE, SOFTWARE, SYSTEM OR DATA, (B) THE TE PRODUCTS WILL MEET CUSTOMER’S
REQUIREMENTS OR EXPECTATIONS, (C) ANY STORED DATA WILL BE ACCURATE OR RELIABLE,
(D), THE TE PRODUCTS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. IN
NO EVENT WILL THINKECO BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST
PROFITS, USE OF USER INFORMATION, LOSS OF DATA, BUSINESS INTERRUPTION, OR
OTHER INDIRECT, CONSEQUENTIAL, SPECIAL, OR INCIDENTAL DAMAGES OF ANY NATURE
ARISING FROM OR RELATING TO YOUR USE OF THE TE PRODUCTS, EVEN IF THINKECO HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL THINKECO’S
TOTAL CUMULATIVE LIABILITY TO YOU, FOR ANY AND ALL CLAIMS UNDER ANY THEORY OF
LAW, EXCEED THE ORIGINAL PURCHASE PRICE OF THE TE PRODUCTS IN QUESTION.
To contact ThinkEco regarding this Limited Warranty, please call ThinkEco at 1-800-682-0152.
For additional information please visit www.thinkeco.com/warranty
