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If your heater fails to operate, please follow these procedures:
This heater is intended to be a ceiling-mounted heater. It has a thermal cut-off protection. If the
thermal cut-off protection trips, then,
switch off the power
.
Switch off the circuit breaker.
The unit
should reset automatically after 10 minutes. If the thermal cut-off protection trips again, consult a
certified electrician to determine the reason for overheating.
Problem
Probable Cause
Solution
Unit is not
heating.
Overheat protection has temporarily
deactivated the heater.
Turn the heater OFF;
Switch off the circuit
breaker.
. Wait 10 minutes before turning on
the heater
Room temperature has been warmed
up to thermostat setting.
To increase the room temperature, adjust
thermostat control knob to a higher setting
Breaker/Fuse has been tripped.
Check your electrical box to confirm the
breaker has not been blown. This may occur
if the receptacle is shared between other
high consumption appliances.
The heater is
producing a
burning
smell.
Check & ensure there are no
combustible materials within 0.9
meters (3 feet) surrounding the heater.
Remove any combustible items from the
heater.
A drop of oil fell on the heating coil
during the manufacturing process. It
will quickly evaporate and should not
occur again.
Ensure room in which heater is situated is
well ventilated.
Ensure a minimum clearance of
36 inches (90 cm) from both sides and
rear of heater to adjacent walls.
Reposition the heater so there is enough
space around the heater to the adjacent
walls.
PLEASE DO NOT ATTEMPT TO OPEN OR REPAIR THE HEATER YOURSELF. DOING
SO COULD CAUSE DAMAGE OR PERSONAL INJURY.
TROUBLESHOOTING
