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SlideMate AS Operator Guide

Chapter 5 – Troubleshooting

Troubleshooting Table

Error / Symptom

Possible Cause

Remedy

Screen is blank on switch
on

Mains lead is not connected.

Connect the mains lead to the
instrument, refer to

Electrical

Connections and Start-Up procedure.

Mains socket is not switched on.

Switch on the mains socket.

Fuses in mains lead have blown.

Change the fuses in the mains lead
adpator.

Touch screen does not
respond to touch

Touchscreen may be faulty.

Reset the instrument by turning off then
back on. If fault persists then call the
Thermo Fisher Scientific Service
Department.

Instrument does not
print correctly onto the
slide.

The slides may be inserted back
to front.

Check slides are correctly inserted into
the instrument.

The tape has run out

Change the tape in the instrument, refer
to

Changing the Thermal Transfer

Ribbon section.

The tape may be fitted incorrectly
in the instrument.

Remove the tape and refit correctly, refer
to

Fitting the Thermal Transfer Ribbon

Roll section.

The print head head may need
cleaning

Clean the print head in the instrument,
refer to

Cleaning the Print Head section.

Slides jam in the
instrument

The slides being used may not be
approved for use on the
instrument.

Check you are using approved slides in
the instrument, refer to

Appendix C –

Approved Slides

Tape my be fitted incorrectly.

Remove the tape and refit correctly, refer
to

Fitting the Thermal Transfer Ribbon

Roll section.

There may be an obstruction in
the slide print mechanism.

Carefully attempt to remove the
obstruction.

If you have any problems, contact your local Thermo Fisher Scientific Service Department.

Содержание SlideMate AS

Страница 1: ...Thermo Scientific SlideMate AS Operator Guide A83910100 Issue 1 ...

Страница 2: ...SlideMate AS Operator Guide 2 ...

Страница 3: ...tive This manual may not in whole or in part be copied photocopied reproduced translated or converted to any other electronic or instrument readable form without prior written consent of Pyramid Innovation Ltd All information contained in this manual is proprietary and confidential and the exclusive property of Pyramid Innovation Ltd This manual is protected by copyright and any reproduction is pr...

Страница 4: ...r to the operator guide This symbol is used on the equipment or in a document to indicate that harmful chemicals are used Refer to the Material Safety Data Sheets for the chemicals used Always act with common sense and be aware of local laboratory procedures Take suitable precautions Manufacturer A warning is given in the documentation if there is a danger of personal injury or damage to the equip...

Страница 5: ...12 CHAPTER 2 INSTALLATION AND SETUP 13 INSTALLATION AND SETUP 13 UNPACKING 14 LOCATING THE SLIDEMATE AS 15 ELECTRICAL CONNECTIONS AND START UP PROCEDURE 16 BACK PANEL AND CONNECTIONS 16 SETTING UP SLIDEMATE AS 17 CHANGING THE THERMAL TRANSFER RIBBON 18 Removing the Thermal Transfer Ribbon 18 Fitting the Thermal Transfer Ribbon Roll 19 PRINTER STATUS INDICATION 21 REGISTRATION PROCEDURE 21 IQOQ Pri...

Страница 6: ...LIMITERS 39 RULES 41 TRANSLATORS WITHOUT DELIMITERS 42 TEMPLATES 44 Adding Editing and Deleting 44 Add a Template 44 Template Settings 45 Template Items 46 Add Data Items 46 CHAPTER 5 TROUBLESHOOTING 48 TROUBLESHOOTING TABLE 48 CHAPTER 6 CLEANING AND MAINTENANCE 49 CLEANING THE PRINT HEAD 49 APPENDICES 50 APPENDIX A CONSUMABLES AND ACCESSORIES 50 Consumables and Accessories List 50 APPENDIX B REPA...

Страница 7: ...ent inside the instrument The instrument must be positioned such that it is possible to interrupt the Mains supply at the source by removing the plug from the socket Use only factory approved accessories or replacement parts within the instrument Position the instrument such that it is possible to interrupt the Mains supply at the source by removing the plug from the socket If the equipment is use...

Страница 8: ...ll be offered by the Product dealer Further information on Pyramid Innovation s compliance with these Directives the recyclers in your country and information on Pyramid Innovation products which may assist the detection of substances subject to the RoHS Directive are available from your distributor Warranty Statement Thermo Fisher Scientific is proud of their quality reliability and of our after ...

Страница 9: ...nd gives general information with regards to interfacing with the SlideMate AS Chapter 2 Installation and Setup This chapter is a step by step guide to installing and setting up SlideMate AS and its accessories Chapter 3 Basic Operation This chapter explains the basic operating techniques required to perform routine tasks and use SlideMate AS on a day to day basis Chapter 4 Advanced Operation This...

Страница 10: ...e will be closed Do not force the slide or you will damage the printer The built in software enables you to Print individual slides Create and print sequences of slides Edit slide data Change the template used to print slides Design your own templates using different fonts and barcode types Set fields to automatically increment Setup templates to accept data from scanned barcodes or LIS input Edit...

Страница 11: ...ue 1 11 Identification of Parts The following diagrams identify the different components of the PrintMate AS A Slide Input Guide B Connections and Power Input C Touch Display D Slide Connection Tray E Mains Adaptor ...

Страница 12: ...erature Recommended Operation 15 C to 30 C 59 F to 86 F Performance may deteriorate if operated outside recommended range Temperature Storage 25 C to 45 C 13 F to 113 F Short period only Relative Humidity Max 80 RH up to 31 C Decreasing linearly to 50 RH at 40 C Altitude 2000m Pollution Degree Level 2 Over Voltage Category II Print Specifications Print Resolution 300 dpi Print Speed 3 5 seconds ty...

Страница 13: ...tallation and Setup This chapter describes the installation and setup procedures for SlideMate AS and covers the following subjects Unpacking the SlideMate AS Locating the SlideMate AS Electrical Connections and Start Up Procedure Setting up the SlideMate AS ...

Страница 14: ...e the accessories from the top of the packaging inside the box Remove the upper inner packaging from the box Gently lift the instrument out of the packaging and carefully put it on a flat level surface Note Make sure you retain all the packaging including the inner packaging ...

Страница 15: ...A83910100 Issue 1 15 Locating the SlideMate AS ...

Страница 16: ...hecks that the internal mechanism is operating correctly Back Panel and Connections At the rear of the instrument are a number of connections including the 24V DC power adaptor Signal connections suitable only for connection to equipment meeting the requirements of clause 6 3 of IEC 61010 1 or the SELV requirements of IEC 60950 1 2014 On Off button Press and hold for 5 seconds to turn the printer ...

Страница 17: ... The use of an Ethernet cable or USB cable is optional The instrument can be used as a stand alone Connect the power lead to the rear of the instrument Connect the Ethernet cable to the correct port of the rear of the SlideMate AS Connect the other of the cable to the Hub Connect the USB Lead to the rear of the SlideMate AS Connect the other end of the USB lead to a PC or Laptop ...

Страница 18: ... Ribbon Once the instrument has used all the Thermal Transfer Ribbon and filled the Collection Spool carry out the following instructions to remove Open the sliding door Unhook the remaining tape from the around each of the spools and remove the collection spool and supply spool from the instrument ...

Страница 19: ...nt using the clear lead attached on the roll Feed the ribbon through the instrument ensuring that the tape is fitted in the correct position over every spool Fix the ribbon to the collection spool using tape Note When you fit the tape do not forget to fit the tape over the Tape Guide Pin near the Print Head Remove the clear leader from the roll prior to affixing the ribbon to the spool Set the lea...

Страница 20: ...SlideMate AS Operator Guide 20 1 Tape Matt Side 4 Print Head 2 Collection Spool 5 Tape Guide Pin 3 Supply Spool ...

Страница 21: ...omplete the warrantee registration page will be displayed Enter the Authorisation code and press the tick button Note If you do not have the authorisation code go to the following web page and enter your contact and product information www thermo ap com slidemate registration aspx To skip the registration process press the X button on the screen Note The printer can only be used to print up to 100...

Страница 22: ...forwards If the slide is not the correct way up the slide will drop through unprinted and you will receive a message saying the slide is upside down If you put the slide in glass facing forward the SlideMate AS will try to print then you will have to reprint The printed slide will drop into the collection tray The print quality of the first may not be good as the tape may have moved in transit If ...

Страница 23: ...at has been scanned by the printer D Template Shows the data that will be printed on the slide To edit you touch the middle of the template E Eject Button Pressing the clear part of the slide will initiate a slide eject sequence If a hopper is attached it will initiate a print sequence F Setup Opens the administration menus G Create Sequences See Creating sequence of slides H Open Protocol See Sel...

Страница 24: ...pace removes the last character of the field selected and brings up the keyboard D Moves from field to field E Accepts changes Once you have selected a particular field to change press the backspace button on the screen previously and the keyboard with appear This will then allow the user to make changes to that particular field After making any changes to the appropriate fields press the checkmar...

Страница 25: ... of slides B Increment up or down the highlighted field of the slide number C Press to cancel if the changes if they are not required D Press the checkmark to accept the changes Once you have selected the amount of slides you want in the sequence you are creating and have made all the relevant changes to the required information on each slide they will appear on the main screen The sequence can be...

Страница 26: ...e a protocol select the slide and change the field i e Special Stain for that slide Move to the next slide and change the field until all changes are complete Once complete press Name your protocol then press the checkmark to accept changes Once the protocol has been established you now have the ability to scan your barcode Select the protocol by pressing ...

Страница 27: ...bled you can activate in the Printer Section of the Settings Menu Press the tick button The settings menu will then be displayed Network IP Address This will populate when connected to a network Connect to Hub Select this option to when you want to connect to a Hub Connect to Gateway This allows connection to the Gateway software This will be used when sending data from a LIS to a cache directory ...

Страница 28: ...s menu press the Wi Fi button This then takes you to the Wi Fi screen Check the tick box to enable the Wi Fi The instrument then searches for available Wi Fi networks Select the appropriate connection Check the Connection box Enter the Wi Fi key to connect to the Connection Once connected the Connection box will be checked Click the tick box to accept and exit the Wi Fi screen ...

Страница 29: ...luetooth button This then takes you to the Bluetooth screen Check the tick box to enable the Bluetooth The instrument now searches for suitable Bluetooth networks to connect to Select the appropriate connection Click on Connect Once connected the Connection box will check Click the tick box to accept and exit the Wi Fi screen ...

Страница 30: ...set Resets the instrument to Export Copies all the software XML files to the USB stick Import Imports all the software XML files from the USB stick International Language Select the desired language Manage Update the list of languages and create new languages Date Time Hour Allows the user to update the time on the instrument Minute Year Allows the user to update the date on the instrument Month D...

Страница 31: ...nt and does not print automatically Heat profiles There are three settings for darkness Index Tape Use this after loading the ribbon to ensure the ribbon is tight Reset Printer Resets the printer to factory settings Production This function is for service a special password is required IQOQ Test Run this test before printing This verifies the print and the barcode scan ability Input Mode Allows us...

Страница 32: ...tte and transfer the information into an existing template then print that information onto a slide Items This function allows the user to select which items are to be shown on a particular template The user can add or remove certain items from each template and also specify where on the printed slide they will appear Objects This function allows you to select the object hierarchy which will dicta...

Страница 33: ...eNo Suffix1 Suffix2 Level The numbering system will normally uniquely identify each item by adding a suffix or other data element to create a unique reference ID The Object hierarchy can be used to filter data coming in from the Gateway For example If the LIS does not control the flow of slide data and the user wants to receive slide data from one cassette at a time the Slide and Cassette hierarch...

Страница 34: ... F Save and Close Add Data Item From the settings menu after entering the password Select Data Items Click the button to add an item Change the name of the item A Back arrow to return B Enter Item name C Upper Lower Case D Delete one character E Numb Spec Character F Move Cursor G Deletes Full Word H Cancel Changes I Accept Changes Press the Checkmark to accept the changes Once you have added and ...

Страница 35: ...characters for the item Default Text Text that will be displayed in the field as default Touch to edit Hit Back arrow to return to items screen Press the checkmark to accept changes and go back to the Data Menu Editing a Data Item A Scroll Buttons B Select Item C Delete Selected Item D Edit Selected Item E Add Item F Save and Close Highlight the item that you want to edit Press the Edit Selected I...

Страница 36: ...em C Delete Selected Item D Edit Selected Item E Add Item F Save and Close Select the item to be deleted Hit the Garbage Can button If the item is on a template remove it first before deleting the item Once changes are complete hit the checkmark or the back arrow to return to menu ...

Страница 37: ... of multiple characters Each Translator can only be used for one function Translators for Data Items To create a translator to populate the data items on a template Press the Settings Data then Translators Click on the button Change the name of the translator A Back arrow to return B Enter Item name C Upper Lower case D Deletes one character E Number and Special characters F Deletes Full word G Mo...

Страница 38: ... barcode in order to populate a field hold the barcode under the scanner on the left lower side of the SlideMate AS Or manually enter the date string that will be sent from the LIS through the Cache Directory Press the checkmark to accept changes ...

Страница 39: ...miters are required press until you have all the necessary delimiters Note The message box This will cause loss of all assignments and rules Continue appears Press Yes to add multiple delimiters Press the checkmark to accept the changes Once the necessary translators are located on this screen press the checkmark The scroll button allows you move delimiters up and down the list to required locatio...

Страница 40: ...ode Delimiter s Press to verify Delimiters Item Data assignments Data assignment attempts to assign the correct item to the delimited data If it is not correct press Data Press to edit and chose the correct item If it is not assigned at all 1 press and chose the Item When complete Press the checkmark to accept the changes ...

Страница 41: ...en name the Rule you are about to create Once you have entered the required name for the new Rule press the checkmark to accept the changes You are then presented with the information screen for the particular Rule you have just created Name Displays the name of the Rule Also gives you option to change the name if required Test Determines if a condition exists i e if X 0 Action The action to take ...

Страница 42: ...ranslator Rename the Translator as required Enter the code or scan the barcode Once the code appears on the screen press the checkmark to accept changes When the Select Delimiter screen appears select None from the list Then press the checkmark to accept the change The translator config screen will then appear Press the Item Assignments button ...

Страница 43: ...eparation Line D Moves the Separation Line to the Left E Moves the Separation Line to the Right Once all the Line Separators are in place in the code press the edit button to select the data Target Item Use the scroll bars to locate the relevant Target Item Once selected press the checkmark to accept the changes Do this for each Item Once all the Items have been assigned to a Target Item this is w...

Страница 44: ...to add a Template Change the name of the Template A Cancel B Accept C Back Arrow to return D Enter Item Name E Upper Lower case F Number and Special Characters G Deletes one character H Deletes full word I Move the cursor Press the checkmark to accept You are then presented with a message box Use Translator a Translator is used to populate the data items on the template whilst using a barcode b Tr...

Страница 45: ...on I Flips the Field Translator No Configuration Template Template Settings When you press the Template Settings button the following screen appears Name Allows the user to change or edit the name of a particular template Translator Allows the user to scan data from a cassette slide or IQOQ into the data items Heat Profile Allows user to change the darkness of print on a slide ...

Страница 46: ...e Template Items screen you can then select which items you want to include Pressing the Edit Selected Item button allows you to access each individual item Show on Template Makes item visible when printed If field is required for barcode only and not printed on the template uncheck Normal If checked makes item normal and able to be populated with information from the scanner Incrementor Makes ite...

Страница 47: ...ator used for the data required Symbology Code128 Subset A Data Matrix or QR Code Size Size of the barcode on the template A Arrows move the field up down left and right B Rotates the field C Makes the text Bold D Makes the text Italic E Increases the size of the characters F Shows the text size G Decreases the size of the text H Changes the selected font I Displays the selected font to be used ...

Страница 48: ...ctly inserted into the instrument The tape has run out Change the tape in the instrument refer to Changing the Thermal Transfer Ribbon section The tape may be fitted incorrectly in the instrument Remove the tape and refit correctly refer to Fitting the Thermal Transfer Ribbon Roll section The print head head may need cleaning Clean the print head in the instrument refer to Cleaning the Print Head ...

Страница 49: ...ality is not the same as previously observed Avoid touching the print head surface with bare skin Remove the print ribbon from the printer Remove a swab from the SlideMate AS cleaning kit part no and bend the tube at the swab end to release the solution Rub the print surface edge where the print head contacts the slide of the print head firmly with the swab Do this several times until no residue i...

Страница 50: ...40V 1 1A 50 60Hz Output 24V DC 1 5A A83920013 Mains lead UK A83920012 Mains lead EU A83920011 Mains lead USA A83920010 Screen guard A83910007 Gateway Software A83910005 Hub Printer manager A83910006 Slide Delivery System A83910002 Hopper for delivery system A83920016 Cleaning kit for print head A83910008 Note Only use the Thermo Fisher Scientific approved accessories specified in the above table ...

Страница 51: ...the SlideMate AS instrument gently into the box ensuring it sits correctly in the cut out of the foam packaging Place the Upper inner foam packaging on top of the SlideMate AS instrument and gently press into place Place the upper packing into the box and place all the accessories into the box Ensure that the box is properly sealed ...

Страница 52: ...ption Thermo Scientific Superfrost slides White European Thermo Scientific Superfrost Plus slides White Adhesion Thermo Scientific Polysine Slides White Super Up Rite Slide White Bond Rite Slides White Thermo Scientific Superfrost Slides White Bond Rite Slides White ...

Страница 53: ...Data Translators Date Time Display Settings General Settings Hub Settings International Keyboard Settings Network Settings Printer Busy Printer Ready Printer Setup Printer Settings Scanner Settings Software Update Sound Settings Tape Full Tape Low Tape Very Low User Settings Wi Fi Settings Templates ...

Страница 54: ...c Operation Bluetooth 29 Basic Operation Admin General Menu 30 Basic Operation Printer 31 Basic Operation Data 32 C Cleaning and Maintenance 49 Cleaning the Print Head 49 Company Information 3 D Data Object Hierachy 33 Deleting a Data Item 36 E Editing a Data Item 35 F Fitting the Thermal Transfer Ribbon Roll 19 H How to use this Guide 9 Introduction 9 I Installation and Setup 13 Back Panel and Co...

Страница 55: ...n 12 Mechanical Specifications 12 Print Specification 12 T Templates Add a Template 44 Add Data Items 46 Adding Editing and Deleting 44 Template Items 46 Template Settings 45 Translators for Data Items 37 Troubleshooting 48 Troubleshooting Table 48 ...

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