29
Troubleshooting
E. TROUBLESHOOTING
Possible procedural and system problems, as well as recommended solutions.
If you cannot resolve the problem, call technical service at
800-345-0206
.
No power to the pipette.
Probable Cause
Recommended Solution
Batteries are incorrectly
installed.
Recheck the orientation of the batteries;
they should match the diagram in the
battery case
Battery pack cables are not
properly connected.
Ensure the connections to the battery pack
are securely plugged into the connection
from the pipette body.
Battery Spacer is not in
unit or is not in correctly
(
Multichannels only with NiMH
).
Ensure that the battery spacer is in place
for all models that use Nickel Metal
Hydride (
see section F.3.1
).
Double beep tone occurs.
Probable Cause
Recommended Solution
An illegal programming step
is being entered, such as
programming two fills that
exceed the maximum fill
volume.
Recheck the programming sequence.
Ensure you are not attempting to fill above
the maximum fill volume of the pipette, or
attempting to dispense more than the total
fill volume.
“ERR_1” is displayed.
(
Signifies one of the following conditions
)
Probable Cause
Recommended Solution
Liquid is aspirated into the
pipette.
Disassemble and clean the pipette.
(See
Section F.1 and/or F.2, for pipette cleaning
and autoclaving instructions
).
Motor is defective or the flex
circuit assembly is damaged.
Contact technical service at:
800-345-
0206
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