Service Policy
Congratulations on the purchase of your boiler. Here at Thermo-
Dynamics Boiler Company we pride ourselves on the design and construc-
tion of our product. Our intent is to furnish you with a high quality appliance
that will provide you and your family with years of trouble free service.
In order to maintain peak performance of your boiler, it is recommended
that the burner/boiler be serviced annually, preferably prior to the onset of
the winter heating season. Servicing of your appliance must be performed
by a qualified heating technician. You should utilize a qualified heating tech-
nician familiar with your installation to manage your heater and perform peri-
odic maintenance. Proper care and maintenance of your boiler will allow you
to enjoy the benefits of your new purchase as well as extend its long useful
life.
In the event that your serviceman encounters difficulty with the boiler,
he/she shall contact the distributor from which the product was purchased.
The distributor shall, in turn, contact the Thermo-Dynamics sales represen-
tative for your area. By adhering to this protocol, Thermo-Dynamics wishes
to provide you with responsive and unparalleled service. We realize the
importance that our product means to you and your family and our goal is
to get your heater up and running as quickly as possible.
Thank you for purchasing the Thermo-Dynamics boiler. Again, it is our
intent to provide you with a high quality trouble free product that will be part
of your family for many years to come. Please consider Thermo-Dynamics
Boiler Company in the future for all of your home heating needs.
