Congratulations on the purchase of your boiler. At Thermo-Dynamics Boiler
Company we pride ourselves on the design and construction of our product. Our
intent is to furnish you with a high quality appliance that will provide you and your
family with years of trouble free service.
In order to maintain peak performance of your boiler, it is recommended that
the burner/boiler be serviced annually, preferably prior to the onset of the winter
heating season. Servicing of your appliance must be performed by a qualified heat-
ing technician. You should utilize a qualified heating technician familiar with your
installation to manage your heater and perform periodic maintenance. Proper care
and maintenance of your boiler will allow you to enjoy the benefits of your new pur-
chase as well as extend its long useful life.
In the event that your serviceman encounters difficulty with the boiler, he/she
shall contact the distributor from which the product was purchased. The distributor
shall, in turn, contact the Thermo-Dynamics sales representative for your area. By
adhering to this protocol, Thermo-Dynamics wishes to provide you with responsive
and unparalleled service. We realize the importance that our product means to you
and your family and our goal is to get your boiler up and running as quickly as pos-
sible.
Thank you for purchasing the Thermo-Dynamics boiler. Again, it is our intent
to provide you with a high quality trouble free product that will be part of your fam-
ily for many years to come. Please consider Thermo-Dynamics Boiler Company in
the future for all of your home heating needs.
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SERVICE POLICY
