1800 Hurd Drive ● Irving, Texas 75038 ● (972) 580-0200 ● (888) 580-0202 ● Fax (972) 580-0277
URL: www.thermal-edge.com ● Email:
SP-ENG-211-D48-02 Rev 2.3 24 |
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Warranty Information
Thermal Edge products are warranted to be free of defects in workmanship, materials and components. The warranty
period applies from date of shipment for five years. Replacement components have a one year warranty period,
except for hermetic system components, which have a 90 day warranty period.
The above warranty applies when the equipment is operated under the following conditions:
Ambient temperature not in excess of performance rating in normal atmosphere or as stated on product
nameplate
Voltage variation within limits stated in User & Technical Manual
Frequency variation no greater than ± 3Hz from nameplate rating
Maximum cooling load no higher than air conditioner nameplate rating
Waiting five minutes before restarting air conditioner after intentional or acciden tal shutoff
Compliance to all other installation, maintenance and operating instructions, as supplied
Thermal Edge cannot assume responsibility for misapplication of its products or the erroneous selection of an
inappropriate product by a non-authorized Thermal Edge representative. Our applications engineers will gladly assist
in the selection of the proper product provided all required details of the application are furnished.
Thermal Edge assumes no liability beyond the repair or replacement of its own pr oduct. This Warranty does not
cover:
Labor or reimbursement of labor for evaluation, removal, installation, repair, or cost of any warranted part,
except at the Thermal Edge factory in Dallas, Texas
Use of equipment for other than its designed purpose or operating conditions
Operation in harsh, oily, corrosive or other abnormal environmental conditions, without the proper filtration,
sealing, protective coatings and/or weather protection, or cosmetic corrosion that does not affect operation
Damage to hermetic system resulting from continuous operation with dirty or clogged air filters or improper
or negligent maintenance
Use of refrigerant other than designated
Customer modification or abuse
Shipping damage or other accident
Repair or service by unauthorized personnel.
Thermal Edge must be notified of a claim in writing not later than fourteen (14) days from the date when buyer has
become aware of such occurrence, or immediately, when the defect is such that it may cause damage.
If air conditioner is to be shipped or transported at any time, it is best to pack in original packaging and strap to pallet
to prevent damage. Air conditioner must be kept upright at all times. Air conditioners that have internal damage due
to shipping are not covered under the Warranty. Claims for shipping damage are the responsibility of the Consignee.
Damage must be noted on Bill of Lading at time of receipt. Timely claims must be filed with the freight carrier.
The purchaser assumes the responsibility of grounding the unit and installing it in accordance with local electrical and
safety codes, as well as the 2008 National Electric Code (NEC) and OSHA.
THIS WARRANTY CONSTITUTES THE ENTIRE WARRANTY WITH RESPECT TO THE PRODUCT AND IS IN LIEU
OF ALL OTHERS, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY AND
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND IN NO EVENT IS THERMAL EDGE
RESPONSIBLE FOR ANY CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER.
