21
6
Burner backfiring
during combustion.
1. Burner orifice is clogged or
damaged.
2. Burner is damaged.
3. Gas regulator is defective.
1. Clean burner orifice (see
Care and
Maintenance
, page 15) or replace.
2. Contact customer service.
3. Replace gas regulator.
7
Yellow flame during
burner combustion.
1. Not enough air.
2. Gas regulator is defective.
3. Inlet gas pressure is too low.
1. Check burner for dirt and debris. If
found, clean burner (see
Care and
Maintenance
, page 15).
2. Replace gas regulator.
3. Contact local gas supplier.
8
Slight smoke or odor
during initial operation.
1. Residues from manufacturing
processes.
1. Problem will stop after a few hours of
operation.
9
Heater produces a
whistling noise
when burner is lit.
1. Turning control knob to HI position
when burner is cold.
2. Air in gas line.
3. Air passageways on heater are
blocked.
4. Dirty or partially clogged burner
orifice.
1. Turn control knob to LO position and let
warm up for a minute.
2. Operate burner until air is removed
from line. Have gas line checked by
local gas supplier.
3. Observe minimum installation
clearances (Figure 4, page 15).
4. Clean burner (see
Care and
Maintenance
, page15) or replace
burner orifice
10
Heater produces a
clicking/ ticking noise
just after burner is lit
or shut off.
1. Metal is expanding while
heating or contracting while
cooling.
1. This is common with most heaters. if
noise is excessive, contact qualified
service technician.
11
White powder residue
forming within burner box
or on adjacent walls or
furniture.
1. When heated, the vapors from
furniture polish, wax, carpet cleaners,
etc., turn into white powder residue.
1. Turn heater off when using furniture
polish, wax, carpet cleaner, or similar
products.
12
Heater produces
unwanted odors.
1. Heater is burning vapors from
paint, hair spray, glues, etc. See
IMPORTANT statement page 16.
2. Gas leak. See Warning Statement
at the top of page16.
3. Low fuel supply.
1. Ventilate room. Stop using odor causing
products while heater is running.
2. Locate and correct all leaks (see
Checking Gas Connections,
page 11).
3. Refill supply tank (Propane / LP
models).
13
Heater shuts off in use
(ODS operates).
1. Not enough fresh air is available.
2. Low line pressure.
3. ODS/pilot is partially clogged.
1. Open window and/or door for
ventilation.
2. Contact local gas supplier.
3. Clean ODS/pilot (see
Care and
Maintenance
, page15).
14
1. Open window and/or door for
ventilation.
2. Contact local gas supplier.
3. Clean ODS/pilot (see
Care and
Maintenance
, page 22).
1. Gas leak. See Warning Statement
at top of page 16.
2. Control valve is defective.
1. Locate and correct all leaks (see
“Checking Gas Connections”, page
11).
2. Contact customer service.
15
Gas odor during
combustion.
1. Foreign matter between control
valve and burner.
2. Gas leak. See Warning Statement
at top of page 16.
1. Take apart gas tubing and remove
foreign matter.
2. Locate and correct all leaks (see
“Checking Gas Connections”, page 11).
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