Last Updated: July 21,2022
PRODUCT RETURNS
1. RETURN POLICY
We take pride in The Cut Buddy™ products and want you to be happy using them. All of our products carry a 30-day return
policy. If you are not satisfied with a product you purchased from THECUTBUDDY.com, you can return it for a refund within 30
days of your receipt of the product.
Please note, if you ordered a kit or bundled package, such as the 35 Piece Beginners Kit or the 3 Step Ingrown Hair Shave
Bundle, it must be returned in its entirety. We are unable to accept partial returns for individual products within a package.
For products purchased from an authorized dealer, their return policy applies — please contact them directly for more
information. To the extent allowed by applicable law, products purchased from an unauthorized retailer are not covered by our
return policy.
2. RETURNS PROCESS.
Refunds will be returned to the original form of payment. For exchanges, return your product for a refund and place a new
order on THECUTBUDDY.com for the correct item. For warranty claims, see the PRODUCT LIMITED WARRANTY section below.
To initiate your refund request, please visit our Contact Us page, select “Returns” from the page, and complete the rest of the
form with your order details. Alternatively, you can contact our customer support team via email at: [email protected]. In
your email, be sure to include: (1) your name, (2) Order Number, (3) the product(s) you wish to return, and (4) a brief summary
of your reason for return. If your request is timely, complete, and not rejected for suspected fraud, abuse, or other reasons
described below, we will issue you a Return Material Authorization (RMA) tracking number.
We reserve the right to limit returns, and to track returns initiated from the same name, email address, billing address, mailing
address, or IP address. If we believe that a customer or potential customer has been or is likely to take advantage of our return
policy, or otherwise purchase products for reasons other than personal use, we reserve the right to deny sales or returns to any
customer.
