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Premier Elite

ComIP

Installation Manual

INS273-6

Typical WAN configuration

Supported Control Panels

The

ComIP

module is supported on the following

Premier & Elite

Series

control panels, this manual

assumes use with

Premier Elite

panels:

•

Premier 412/816 816 Plus & 832

•

Premier Elite 12/24/48/88/168 & 640

•

Premier 48/88/168 & 640

V7 or later

General

The installation of the

ComIP

module requires a basic understanding of networking and TCP/IP

protocol. If you are not familiar with these concepts, you may require assistance from an IT
professional before attempting to install the module.

The

ComIP

module is designed to be fitted inside the control panel and is powered via the harness

connection supplied.

Содержание CEJ0000

Страница 1: ...Installation Manual Premier Elite ComIP INS273 6 Product Type CEJ0000 ...

Страница 2: ...rk LAN or Wide Area Network WAN The internet is considered to be a WAN Once the control panel is connected to a network the following functions can be achieved Upload Download via Wintex UDL Receive Push Notifications Arm Disarm Part Arm Reset via Texecom mobile app s Signal alarms to an Alarm Receiving Centre High security polling by Alarm Receiving Centre Typical LAN configuration ...

Страница 3: ... 816 816 Plus 832 Premier Elite 12 24 48 88 168 640 Premier 48 88 168 640 V7 or later General The installation of the ComIP module requires a basic understanding of networking and TCP IP protocol If you are not familiar with these concepts you may require assistance from an IT professional before attempting to install the module The ComIP module is designed to be fitted inside the control panel an...

Страница 4: ...eft LED Right LED Meaning Off Off No Link Off Solid Amber 100BASE T Half Duplex Link Off Blinking Amber 100BASE T Half Duplex Activity Off Solid Green 100BASE T Full Duplex Link Off Blinking Green 100BASE T Full Duplex Activity Solid Amber Off 10BASE T Half Duplex Link Blinking Amber Off 10BASE T Half Duplex Activity Solid Green Off 10BASE T Full Duplex Link Blinking Green Off 10BASE T Full Duplex...

Страница 5: ...ess it is important to understand how IP addresses work and the impact this can have on the performance of the system and the ComIP IP Address Information Each TCP IP node on a network host has a unique IP address This address provides the information needed to forward packets on the local network and across multiple networks if necessary IP addresses are specified as x x x x where each x is a num...

Страница 6: ...y to day If you allow the router to automatically assign an IP address to the ComIP you may encounter problems with IP conflicts if Another device on the network has ever used the address and could do so again The ComIP is off line and another device is given the address by the router To overcome these potential issues it is advised that the IP address is either reserved for the ComIP or the IP ad...

Страница 7: ... something like this Click Add New or whatever the router displays and enter the required details The MAC address is printed on the ComIP and will be required as will the IP address you will be assigning to the ComIP Once you have entered the details press Save Record the details here IP Address Subnet Mask Gateway DNS MAC Address 3 Premier Elite 12 24 48 88 168 640 Please refer to the relevant Co...

Страница 8: ...ssed on the LAN However to access the panel from the Texecom mobile apps or Wintex remotely additional steps are required within the various programmes and the control panel 4 Port Forwarding WARNING Care should be taken when opening ports as this can leave the router vulnerable to malicious attacks To allow the system to communicate with the outside world and vice versa port forwarding must be en...

Страница 9: ...P address Uncommon If you have a fixed IP address internet connection complete all of the details above BUT replace the Host Address with the Fixed IP address provided by the Internet Service Provider Dynamic IP Address most common It is most likely that you have a Dynamic IP address assigned by the service provider This basically allows the Local system to connect to the outside world Internet WA...

Страница 10: ...e User Code that you use with the Control Panel and the User Number The User Number will be for example 1 do not type User 1 The app is now set up for Local LAN connections Remote connection Push Notifications For remote connections it is highly recommended that you enable Push Notifications This will mean that Texecom will track the IP address and update it as required If the service provider doe...

Страница 11: ... Texecom App Server Information Primary IP Address 54 88 92 200 Port Number 10001 Secondary IP Address 52 28 12 230 Port Number 10001 Polling Time 15 Minutes Poll Timer MUST be set ARC Settings Reporting Options Enter the Engineers Code Press UDL Digi Options then Program Digi Using the Scroll key select Which ARC you wish to use Press and scroll to change the ARC protocol to either SIAII or Conta...

Страница 12: ...e server and may be changed Enable Digi Dial All Numbers Test Call To test the settings initialize a Push Notification and update the IP address in the app a test call should be carried out Please ensure the Digi is Enabled Dial All Numbers is enabled for systems with multiple communication devices installed Digi Enabled Dial All Numbers If you have more than one communication device connected to ...

Страница 13: ...as the panel will recover of its own accord However if the Users WiFi connection has a tendency to drop devices this could be a source of frustration Two options are available as detailed below Setting an ATS Fault delay Enter Engineers Mode Press then Global Options Press System Timers Use and scroll to ATS Fault Delay Press then enter 002 to set a two minute delay Press Exit Engineers Mode Disab...

Страница 14: ...on a particular network you should switch the devices WiFi off and use the 3G or GPRS network or consult the network owners Technical Support Texecom Technical Support should not be expected to assist installers or end users with configurations of network components other than the ComIP itself It is the installer or users responsibility to be able to provide the information required to enable the ...

Страница 15: ...n For proper recycling return this product to your local supplier upon the purchase of equivalent new equipment or dispose of it at designated collection points For more information see www recyclethis info This product is a Type B Moveable device and is suitable for use in systems designed to comply with EN 50131 1 EN50131 3 and PD6662 at Grade 2 and Environmental Class II ComIP complies with the...

Страница 16: ...shire BB4 4PW England Technical Support UK Customers Tel 08456 300 600 Calls charged at 3 36 pence per minute from a BT landline Calls from other networks may vary International Customers Tel 44 1706 233875 Email techsupport texe com Texecom Limited 2015 INS273 6 ...

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