18
14. Troubleshooting
Symptom
Possible causes
Possible solution
Chainsaw fails to operate
Low battery
Charge the battery pack
Chainsaw operates
intermittently
Battery not fitted correctly
Loose connection
Internal wiring defective
On/Off switch defective
Refit battery so it locks
Contact service agent
Contact service agent
Contact service agent
No chain lubrication
No oil in reservoir
Vent in oil filler cap clogged
Oil passage clogged
Refill oil
Clean cap
Clean oil passage outlet on machine
(behind guide bar) and clean the guide bar
groove
Chain/guide bar overheats
No oil in reservoir
Vent in oil filler cap clogged
Oil passage clogged
Chain is over tensioned
Dull chain
Refill oil
Clean cap
Clean oil passage outlet
Adjust chain tension screw
Sharpen chain or replace
Chainsaw rips, vibrates,
does not saw properly
Chain tension too loose
Dull chain
Chain worn out
Chain teeths are facing in the wrong
direction
Adjust chain tension screw
Sharpen chain or replace
Replace chain
Reassemble with chain in correct direction
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