Instructions for Transporters
ROADSIDE ASSISTANCE
9.3
Instructions for Transporters
Use a Flatbed Only
Use a flatbed trailer only, unless otherwise
specified by Tesla. Do not transport Model S
with the tires directly on the ground.
CAUTION: Damage caused by transporting
is not covered by the warranty.
To transport Model S, follow the instructions
exactly as described next.
Disable Self-Leveling (air
suspension vehicles only)
If Model S is equipped with Active Air
Suspension, it automatically self-levels, even
when power is off. To prevent damage, you
must activate JACK mode to disable
self-leveling:
1.
Touch
CONTROLS
on the bottom left of the
touchscreen.
2.
Press the brake pedal, then touch
Controls
> Very High
to maximize height.
3.
Touch
Jack
.
When Jack mode is active,
Model S displays this indicator
light on the instrument panel,
along with a message telling you that active
suspension is disabled.
NOTE: Jack mode cancels when Model S is
driven over 7 km/h.
CAUTION: Failure to activate Jack mode
can cause Model S to become loose while
being transported, resulting in significant
damage.
Activate Tow Mode
Model S automatically shifts into Park
whenever you open the door to exit, even if you
shifted into Neutral. To keep Model S in Neutral
(which disengages the parking brake), you
must activate tow mode:
1.
Shift into Park.
2.
Press the brake pedal, then on the
touchscreen, touch
Controls > E-Brake &
Power Off > Tow Mode
.
When Tow mode is active, Model S
displays this indicator light on the
instrument panel, along with a
message telling you that Model S is free rolling.
NOTE: Tow mode cancels when Model S is
shifted into Park.
CAUTION: If the electrical system is not
working, and you therefore cannot
release the electric parking brake,
attempt to quick start the 12V battery. For
instructions, call the number noted on the
previous page. If a situation occurs where you
cannot disengage the parking brake, use tire
skids or transport Model S for the shortest
possible distance using wheeled dollies. Before
doing so, always check the dolly
manufacturer’s specifications and
recommended load capacity.
Connect the Tow Chain
1.
Remove the nose cone.
Insert a plastic pry tool into the top right
corner, and gently pry the nose cone
towards you. When the clip releases, pull
the nose cone towards you, without
twisting or bending it, to release the three
remaining clips.
CAUTION: Do not use a metal object
(such as a screwdriver). Doing so can
damage the nose cone and the
surrounding area.
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