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Trouble shooting :
The Cleaner doesn’t work or clean poorly
1. Check whether turning on the switch.
2. Check whether the dustbin, filter and intake are clean, and whether the side brush works.
3. Check whether the battery voltage declines greatly.
The remote control doesn’t work
1. Check the battery status of the remote control.
2. Check the battery status of the Robot.
3. Whether check code between the remote control and main body.
4. Check whether the remote control is within the available scope of the signal transmitting.
The Cleaner can not charge automatically
1. Check whether the adaptor is connected well with the charger and whether power LED of the
recharger lighting
2. Check whether the battery power is too low; if so, charge the Cleaner with the adaptor directly.
3. Make sure there is no barrier in front of the Docking Station .
4. Use the remote controller to let the cleaner go back to the Docking Station
Increased noise in cleaning
1. Clean the dustbin and filter.
2. Check whether the brush or side brush is too dirty.
3. If the noise still too big , you may send back the cleaner to the after sale service maintenance to add
Lubricants..
The Cleaner stops working suddenly and rings intermittently
1. Check whether the set cleaning time is over.
Check whether there are failure codes on the display by reference of the followings.
The cleaner back off continuously
1. Avoid use in sunlight or dark color carpet .
2. Pat the front bumper..
The cleaner dropped from the stair
Clean the ground detection sensors at the front bottom of the cleaner
The cleaner can not Auto-Charging after didn’t use in a long time
Use the adaptor to full charged first.
The cleaner stop to work , but no error code display
Don’t disassemble and maintain it by yourself, contact the after sale service maintenance
Failure information which may appear during using
:
Failure
Code
Failure Cause
How to solve
E001
Ground detection sensors Clean the sensors at the front bottom of the cleaner .
E002
Middle brush
Clean the rubbish such as hair, thread wrapped on the brush
E003
Power off
Use the adaptor to charge , after full charged , then use again
E004
Left &right wheel
Check the left and right wheels , clean the rubbish on it
E005
Dustin poor contact
Check the dustbin and re-fix the dustbin after cleaning
If the failure still exist after the above check, please contact the after-sale service maintenance,
professional maintenance staff or the technical center of the company, don’t disassemble and
maintain it by yourself.
