20
09/2020 - EN
10 DIAGNOSTIC ERRORS
During operation, if a fault is detected the stove
turns off, following the cooling cycle, and an error
message is shown on the display, which can
only be eliminated manually. Even if in automatic
operating mode, the stove waits for the alarm
reset command indicating that the fault has been
acknowledged. Following is a list of the possible
errors:
10.1 ERROR 1 FAILED IGNITION
If after an ignition cycle, the stove does not reach
the minimum operating temperature, the cycle
ends with an error and the system proceeds with
scheduled cooling. This may be due to a lack of
fuel, dirty burn pot or dirty or defective igniter.
Before re-igniting, check the burn pot, clean it if
necessary and empty any pellets therein.
10.2 ERROR 2 FLUE GAS EXTRACTION
MOTOR FAULT
If during operation, the flue gas extraction motor
does not maintain the programmed speed, the
cycle ends with a system error and proceeds
with scheduled cooling. (only if extraction sensor
included).
10.3 ERROR 3 FLUE GAS EXTRACTION
CIRCUIT FAULT
If during operation the system detects insufficient
air extraction, the cycle ends with a system error
and proceeds with scheduled cooling. This error
is common for use with both a pressure gauge
and extraction sensor (only if extraction sensor
included).
10.4 ERROR 4 NOT ACTIVE
10.5 ERROR 5 NO PELLETS
If during operation the combustion chamber
temperature drops below the set limit. The cycle
ends with a system error. This may be due to a
lack of fuel or the blocked distribution of the fuel.
10.6 ERROR 6 PRESSURE SWITCH /
THERMOSTAT ALARM
If the pressure gauge is activated due to insufficient
vacuum of the flue gas extraction, the cycle stops
heating with error 6. This may be caused by the
obstruction of flue gas extraction or expulsion.
If the tank temperature increases by 57/63°C, the
stove turns off and error 6 appears on the display.
Once the temperature has dropped below the
minimum limit, consent for operation is once more
activated, but as a precautionary measure, prior to
each ignition following an error, always check the
causes and then restore them.
10.7 ERROR 7 NOT ACTIVE
10.8 ERROR 8 NO MAINS POWER
If during any stage of stove operation there is a
mains power failure, when the power returns, a no
mains power alarm is notified and the stove shuts
down.
10.9 ERROR 9 FLUE GAS MOTOR ALARM
During the heating stage the flue gas motor is
monitored, if its speed falls below a minimum
level, the stove goes into error mode due to the
malfunction of the flue gas extraction motor
and switches directly into cooling mode at
maximum speed. This problem may also be due
to ash deposited in the flue gas pass and due to
insufficient routine maintenance.
10.10 ERROR 10 OVERTEMPERATURE ALARM
This function is enabled through the system
parameter 61. The temperature of the printed
circuit boards is monitored, and if it exceeds 70
for more than 3 minutes the stove switches into
cooling mode due to overtemperature.
10.11 ERROR 11 EXPIRY PASSED
If a stove expiry date has been set, this status is
displayed when the stove is turned on. To restore
its operation, the relative parameters must be
accessed and updated.
10.12 ERROR 12 FLUE GAS PROBE
11 PRELIMINARY OPERATIONS
REMOTE CONTROL (OPTIONAL)
The system is designed for use with
the optional IR remote control, which
can be installed at any time. The
remote control allows the stove to be
turned on and off by remote. Before
use, the remote control code must be
memorised. This operation is carried
out directly from the stove panel
without the need for any other tools.
CODE MEMORISATION
Press the PROG+ and TEMP+ keys for about
5 seconds, until the message “IR REMOTE
CONTROL” is displayed. Now point the remote
control toward the panel and press any of the keys
present. An acoustic signal will inform the user that
the operation was successful. Exit the menu using
the STOP key and try to control the stove.
