3). Check that the AC wall outlet is on and working.
4). Check that the cable from the power supply is connected to the amp
and the power supply indicator is on.
5). Check that the volume/power knob on the front panel is turned on and
not set to the minimum volume.
6). Check that your audio source(iPad, computer, etc.) are turned on and
not set to the minimum volume, please change the audio source if you can.
7). Check that the cables from your audio sources are working and are
properly connected.
8). Please sure the “Power” LED on the amp is on when you switch on.
9). Please ensure the Bluetooth is not paired, if Bluetooth connects,
playback from the physical input(RCA or AUX input) is interrupted. If you
want to connect this amplifier with the audio cable(physical input), you
need to interrupt the Bluetooth first. (turn off Bluetooth from your
Bluetooth device). And if you got the newer model(TS-BT20C, TS-BT30A...),
make sure the selector of the amplifier is selected the correct input way.
4: Sound Through One Speaker Only.
1). Recheck all speaker wire connections on the speakers and the amplifier.
2). Check that the cables from your audio sources to the amplifier are
properly connected.
3). Please swap the RCA input, right and left channel, if the opposite
channel can't work, the issue may from your audio source or RCA cable.
If that channel still can't work, the issue may from your speakers or this
amplifier. Please contact us if this amp has this issue.
4). Please exchange the speakers' wire from the amplifier speakers'
output, if the issue remains, the issue may from the speaker or the
speakers' wire, if the issue follows, the issue may from the amplifier
5). If you are using a computer connected to the amplifier, make sure
the volume is up on your media player, internet radio, master control,
device volume, etc. and that the balance control as centered.
5: Lack of Bass or Poor Imaging.
1). Check the polarity of the speaker wires on the amplifier and both
speakers.
2). Check the EQ or sound settings on your audio source.
3). Make sure the bass control on the amplifier has set up.
6: Sound Distorted.
1). Decrease the volume of the input audio source and increase the
volume of the amplifier.
2). Please make sure your speakers are passive speakers, not active
speakers.
3). Please unplug the RCA input, connect this amp to your speakers,
then connect it to power supply, switch on and volume up, to hear
whether noise or hum remain, if yes, the issue may from the
amplifier or your speakers, if not, the issue may from your RCA cable
or audio source, please change the audio source and audio cable to
try again.
4). Please make sure all the cable completely pushed into the device,
incompletely connections will create distorted.
5) Please make sure the TS-BT10A have enough power to drive your
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