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Setup Menu Tree 

13-280142  Rev. B 

Page 29 

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The Teo IP Phone 9160 has no user-serviceable parts inside; repair must be done by Teo. 
Prior to equipment removal, call Teo Customer Technical Support for assistance in 

determining the source of the problem. This critical action can often prevent needless 

removal of equipment and subsequent customer inconvenience. 

Teo 

Technical Support Department 

11609 49

th

 Place West 

Mukilteo, WA  98275-4255  USA 

 

Phone:  (425) 349-1000 

 

(800) 524-0024 

Fax: 

(425) 349-1010 

E-mail:  [email protected] 
Web

 

www.teotech.com 

Teo is committed to meeting the product needs of our customers. Please write or call us 

with any suggestions for improvement. 
 

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Содержание 9160

Страница 1: ...Technologies Inc 11609 49 th Place West Mukilteo WA 98275 4255 800 524 0024 425 349 1000 Fax 425 349 1010 www teotech com I IP P P Ph ho on ne e 9 91 16 60 0 I In ns st ta al ll la at ti io on n I In ns st tr ru uc ct ti io on ns s ...

Страница 2: ...Teo IP Phone 9160 Installation Instructions Page 2 13 280142 Rev B 2017 Teo Technologies Inc All rights reserved ...

Страница 3: ...Mounting 11 Handset Retainer Clip 13 Line and Power Connections 14 Configuration 15 DHCP Server Configuration 15 Phone Configuration in Teo UCM 17 Completing Configuration at the Phone 26 Appendix A Service and Warranty 29 Appendix B Specifications 31 Appendix C Regulatory Statements 33 C C Co o on n nt t te e en n nt t ts s s ...

Страница 4: ...Teo IP Phone 9160 Installation Instructions Page 4 13 280142 Rev B ...

Страница 5: ...atures of the 9160 include Call Forwarding Call Transfer blind attended Conference Call Pickup Redial Pre dial Message Waiting Indicator Email Calendar Web Browser Contacts 140 Programmable Touchscreen Feature Keys Local Presence Direct Station Select with Presence Monitoring Caller ID display Call Logs with Missed Incoming Outgoing calls Handset Headset and Speakerphone operation Dedicated Headse...

Страница 6: ... ca at to or rs s 1 Display color touchscreen shows call progress line states DSS BLF and icons for apps The viewing angle is set by selecting the high or low base mounting position page 9 2 Headset Key activates the optional headset 3 Option Key displays user options actions 4 Speaker Key activates the speakerphone ...

Страница 7: ...trolled by the network 11 Headset Jack a jack on the left side of the telephone connects to an optional wired headset The phone is switched to headset mode when a headset is connected 12 Handset Jack a jack on the left side of the telephone connects to the included handset 13 HDMI Connector connects to an external audio video monitor mirrors the phone display 14 USB and Memory Card Connectors 15 N...

Страница 8: ...Teo IP Phone 9160 Installation Instructions Page 8 13 280142 Rev B ...

Страница 9: ...es the best screen readability and easy control operation for the phone s location If you need to remove the stand slide it down to disengage the snap tabs and then lift off the stand The low desktop stand position is shown the removal procedure is the same for high desktop and wall mount positions Stand Removal I I In n ns s st t ta a al l ll l la a at t ti i io o on n n ...

Страница 10: ...ions Page 10 13 280142 Rev B To install the stand insert the four tabs on the stand into the slots on the telephone and then slide the stand toward the top of the telephone until it locks into place Low Desktop Position High Desktop Position ...

Страница 11: ... 11 W Wa al ll l M Mo ou un nt ti in ng g The phone stand must be disassembled for wall mounting Remove the stand from the phone base Refer to page 9 Remove the screw that holds the two stand sections together Slide the sections apart ...

Страница 12: ... suitable for the wall material Note Wall mounting screws are not supplied with the phone On the wall or a wall plate drill two holes with a distance of 6 04 inches apart If drilling into drywall only make sure to install an anchor system for the screws Drill a third hole 2 7 inches below the first two holes and centered between them Thread a screw into each hole with each head extending about 3 1...

Страница 13: ...ip W Wa al ll l M Mo ou un nt t o or r H Hi ig gh h D De es sk kt to op p P Po os si it ti io on n A Ap pp pl li ic ca at ti io on ns s For high desktop position or wall mount use the handset retainer clip should be installed with the tab protruding into the hookswitch area L Lo ow w D De es sk kt to op p A Ap pp pl li ic ca at ti io on ns s For low desktop position use the handset retainer clip s...

Страница 14: ... ea ad ds se et t Plug the supplied handset into the Handset jack Plug a compatible headset into the Headset jack P Po ow we er r The 9160 is compatible with IEEE 802 3af Power over Ethernet utilizing power over spare cable pairs midspan power source or phantom power powered switch hub port The phone provides an 802 3af PD Class 2 indication to the power sourcing equipment and requires a maximum o...

Страница 15: ...e to read its configuration information from the UC server update its settings and complete registration with the system This process can take up to two minutes 5 Verify phone registration by making a test call D DH HC CP P S Se er rv ve er r C Co on nf fi ig gu ur ra at ti io on n A Au ut to om ma at ti ic c I IP P C Co on nf fi ig gu ur ra at ti io on n D DH HC CP P DHCP Dynamic Host Configurati...

Страница 16: ...as sk k Enter the network subnet mask for the phone IP address range 3 3 D De ef fa au ul lt t G Ga at te ew wa ay y Enter the default gateway IP address 6 6 D DN NS S S Se er rv ve er r Enter the DNS server IP address 6 66 6 U Up pd da at te e S Se er rv ve er r B Bo oo ot t S Se er rv ve er r H Ho os st t N Na am me e Enter the Teo UC server IP address or fully qualified domain name with the pro...

Страница 17: ...DD NEW DEVICE The phone will be added to the list 6 Select a device in the list to view or edit its options as explained below D De ev vi ic ce e I In nf fo o a an nd d P Pa as ss sw wo or rd ds s LABEL enter a name to identify the phone optional WEB PASSWORD restricts access to the phone s web based configuration utility MENU PASSWORD restricts access to some configuration items on the phone disp...

Страница 18: ... ringing and enables headset operation when a headset is connected HANDSET all operations that automatically go off hook such as Answer speed dial or DSS will connect to the speakerphone first Ringing for incoming calls is heard on the speaker HEADSET if a headset is connected automatic off hook operations connect to the headset instead of the speakerphone Ringing for incoming calls is heard in th...

Страница 19: ...efault gateway statically uncheck AUTOMATICALLY OBTAIN FROM DHCP Leaving the fields blank will allow static network information to be set locally at the phone otherwise set values as desired DNS To set the DNS server s statically uncheck AUTOMATICALLY OBTAIN FROM DHCP Leaving the fields blank will allow static name server values to be set locally at the phone otherwise set values as desired NTP To...

Страница 20: ...hows line appearance status LINE and ADDITIONAL LINE keys for a call appearance must be consecutive The ADDITIONAL LINE option is available only if the preceding key is configured for a line appearance DSS BLF initiates a voice call or picks up a ringing call to an assigned extension The key shows the presence status of the assigned extension DSS BLF VIDEO initiates a video call or picks up a ring...

Страница 21: ...Ke ey ys s 1 Click the MULTIFUNCTION KEY SETTINGS tab Five screens of multifunction softkeys are available with 28 softkeys per screen arranged in four columns Key numbers in the UCM correspond to phone keys as shown in the following illustrations Softkeys 1 7 also appear on the default home screen screen 1 screen 2 ...

Страница 22: ...een 3 screen 4 screen 5 2 Click a key in the list Fields will be shown below the list depending on the current key type 3 Select a key type from the TYPE list 4 Enter a label in the LABEL field to identify the key 5 Fill out any additional fields such as SPEED DIAL number ...

Страница 23: ...t is not required for a phone to have listener zones configured for each multicast sender key a phone may page to zones it does not receive Likewise a phone can be configured to listen to zones without having paging keys for those zones Proper operation of IP multicasting for paging requires that your local networking equipment is configured to support the IGMP protocol and multicasting You should...

Страница 24: ...ed the phone will automatically place the call on hold and respond to the multicast page If a Priority 1 multicast page is in progress when a normal call is placed to the phone the incoming call will be immediately redirected to voicemail and the page will not be interrupted Likewise if the same or lower priority page e g Priority 2 is initiated when the phone is on a normal call the normal call w...

Страница 25: ...or down in the list C Co on nf fi ig gu ur ri in ng g M Mu ul lt ti ic ca as st t P Pa ag gi in ng g K Ke ey ys s 1 Click the MULTIFUNCTION KEY SETTINGS tab 2 Select an unused key 3 Set the key TYPE to MULTICAST 4 Enter the paging zone name in the LABEL field to identify the key 5 Enter the appropriate IP ADDRESS and PORT for the paging zone The recommended IP address range is 239 0 0 2 to 239 255...

Страница 26: ...er rv ve er r A Ad dd dr re es ss s 1 If this phone was configured on another extension it must be removed from Teo UCM and reset to factory defaults page 28 2 After the phone initializes enter the Authentication Username and Password when prompted Username is the extension number tenant domain e g 1000 teo for multitenant systems or just the extension number e g 1000 for single tenant systems Pas...

Страница 27: ... current Server address under the Update tab delete this entry and enter the correct Teo UC server address This entry can be either an IPv4 address or a fully qualified domain name 5 Enter the user extension login credentials User is the extension number tenant domain e g 1000 teo for multitenant systems or just the extension number e g 1000 for single tenant systems Password is the SIP password a...

Страница 28: ... ti io on n If this phone was configured on another extension reset it to the factory default configuration before proceeding 1 Tap the App Drawer icon 2 Tap the Settings app icon 3 Scroll to and tap Backup reset 4 Tap Factory data reset and then tap Reset phone followed by Erase everything to confirm The reset process will take 2 3 minutes ...

Страница 29: ... needless removal of equipment and subsequent customer inconvenience Teo Technical Support Department 11609 49 th Place West Mukilteo WA 98275 4255 USA Phone 425 349 1000 800 524 0024 Fax 425 349 1010 E mail tech teotech com Web www teotech com Teo is committed to meeting the product needs of our customers Please write or call us with any suggestions for improvement A A Ap p pp p pe e en n nd d di...

Страница 30: ...ss than 7 years old or still manufactured by Teo may be repaired at the factory for a flat rate charge Repaired out of warranty units are warranted for 90 days from the date of repair The repair or replacement of a product under this warranty represents the entire obligation of Teo Teo shall not be liable for any special or consequential damages resulting from or caused by any defect failure incap...

Страница 31: ...n nt ts s Power over Ethernet 802 3af Class 2 5 W max excluding wiring losses Optional Local Power 12 VDC 1 A D Di is sp pl la ay y 7 inch diagonal color LCD screen 800 x 480 pixels P Ph hy ys si ic ca al l D Di im me en ns si io on ns s 8 H x 6 25 D x 10 W high desktop position 7 H x 6 75 D x 10 W low desktop position W We ei ig gh ht t 4 lbs including stand and handset E En nv vi ir ro on nm me ...

Страница 32: ...Teo IP Phone 9160 Installation Instructions Page 32 13 280142 Rev B ...

Страница 33: ...nstable cart stand or table The product may fall causing serious damage to the product 11 This product should be operated only from the type of power source indicated on the marking label 12 Do not allow anything to rest on the power cord Do not locate this product where the cord will be abused by persons walking on it 13 Do not overload wall outlets and extension cords as this can result in the r...

Страница 34: ...C Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area...

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