8. Why the camera could not pan/tile properly?
Maybe the camera is stuck. Please rotate its head manually to fix it.
9. Why the camera always lost wireless connection?
Please tighten the antenna of the camera. Make sure it is not far away from
the router and there is no big barrier between the camera and the router.
Support
China Worldwide Customer Service
Time: 9:00-18:00 BJT Monday-Friday
Telephone #: 0086-0755-89732479
E-mail:
Time: 7:00-15:00 MST Monday-Friday
Telephone #: 1 (505) 715-6577
Skype: tenvis_us_support
E-mail:
USA Local Customer Service
If you have any problem of the camera settings, please visit our forum to
search your problem or post thread for help.
http://forum.tenvis.com
Learn more
You can find more information, watch demos and learn more about
TENVIS IP Camera at
.
www.tenvis.com
17
10. The comparison
of
different
browsers.
IE
Firefox,
Chorme,
Safari in all platform
Yes
Yes(Only in live video page)
No
Video
Record
Alarm Record
Alarm by E-mail or FTP
Multiple View
Audio
Yes
No
Yes
Yes
No
2 Way
Yes
Yes
No
