BY TEMPUR® WARRANTY
EN
This document sets out the terms and exclusions of the
BY TEMPUR® Warranty for new BY TEMPUR® products sold
to consumers worldwide (excluding the USA and Canada).
Who offers the TEMPUR® Warranty?
The Manufacturer of BY TEMPUR® products (except
those in the USA and Canada) is Dan-Foam ApS, a
company incorporated in Denmark under company
registration number DK-24209709. Registered office
address: Holmelund 43, 5560 Aarup, Denmark (the
"Manufacturer"). Dan-Foam ApS is a subsidiary of
TEMPURSealy International, Inc.
What is covered?
The Manufacturer warrants that all new and genuine BY
TEMPUR® products are free from material defects due to
faulty workmanship or materials for the applicable
warranty period (see section - For how long?) unless the
product is specifically excluded, or an exclusion applies
(see section - Exclusions).
The BY TEMPUR® Warranty is valid for products purchased
by consumers anywhere in the world (except the USA and
Canada) from the Manufacturer or an authorised retailer for
personal use and not in the course of a business, trade or
profession. A list of authorised retailers is available at
tempur.com
For how long?
The BY TEMPUR® Warranty lasts for the period displayed on
or inside the packaging of the relevant product or as stated
below, starting from the date of purchase (except where
the product is an ex-display or demonstration model
in which case the warranty starts from the date of
manufacture).
The warranty period is generally as set out in the warranty
table, but the Manufacturer advises that you should check
the warranty terms for the country in which you originally
purchased your product as there may be a different
warranty period applicable. For this, please visit
tempur.com
Product:
Foam Cores
Product Warranty
What’s covered?
All ONE BY TEMPUR® (mattresses)
10 years
Material defects due to faulty
workmanship or materials, or
changes which cause a visible
indentation more than 2cm in
the TEMPUR® Material.
All EASE BY TEMPUR® (mattresses)
10 years
Material defects due to faulty
workmanship.
or materials, or changes which cause a
visible indentation more than 2cm in
the TEMPUR® Material.
Covers for ALL products, unless stated
otherwise below
2 years
Material defects due to faulty
workmanship or materials.
