17
NOI
TC
UD
OR
TNI
TN
AT
RO
PMI
SN
OIT
UA
CE
RP
ER
OF
EB
NI
GE
B
UO
Y
LLI
MD
AE
RT
NOI
TA
RE
PO
GNI
NOI
TI
DN
OC
SE
NIL
EDI
UG
GNI
TO
OH
SEL
BU
OR
T
EC
NA
NET
NIA
M
&
DET
IMI
L
YT
NA
RR
A
W
COMMON PRODUCT QUESTIONS
ARE THE SOUNDS MY TREADMILL MAKES NORMAL?
All treadmills make a certain type of thumping noise due to the belt riding over the rollers, especially new
treadmills. This noise will diminish over time, although may not totally go away. Over time, the belt will
stretch, causing the belt to ride smoother over the rollers.
WHY IS THE TREADMILL I PURCHASED LOUDER THAN THE ONE AT THE STORE?
All fitness products seem quieter in a large store showroom because there is generally more background noise
than in your home. Also, there will be less reverberation on a carpeted concrete floor than on a wood overlay
floor. Sometimes a heavy rubber mat will help reduce reverberation through the floor. If a fitness product is
placed close to a wall, there will be more reflected noise.
TROUBLESHOOTING - TREADMILL
Your treadmill is designed to be reliable and easy to use. However, if you experience a problem, please reference the
troubleshooting guide listed below.
PROBLEM:
The console does not light up and/or the belt does not move.
SOLUTION:
Verify the following:
IF YES:
• Double check that all connections are secure, especially the console cable. Unplug and reconnect the console
cable to verify.
• Make sure the console cable is not pinched or damaged in any way.
• Turn the power off, unplug the power cable and wait 60 seconds. Remove motor cover. Wait until all red LED
lights have gone off on the motor control board before proceeding. Next, verify that no wires are loose or
disconnected.
IF NO:
• Verify that the outlet the machine is plugged into is functional. Double check that the breaker has not tripped,
it is on a dedicated circuit, and it is not plugged into a power strip/surge
protector or extension cord.
• The power cord is not pinched or damaged and is properly plugged into the outlet AND the machine.
• The power switch is turned to the ON position.
TROUBLESHOOTING
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