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Sidekick
®
Plus Test Set
Specific Warranty Provisions
Factory Warranty
Tempo Communications Inc. warrants all products
against defects in material or workmanship for a
period of one year from date of shipment to the original
purchaser. All units returned to a Tempo authorized
repair center, delivery charges prepaid, that are
deemed defective under this warranty will be replaced
or repaired at Tempo’s option. This warranty shall not
apply to any defect, failure, or damage caused by
improper use or inadequate maintenance. This war-
ranty does not apply to worn or damaged accessories
such as test leads, batteries, and soft cases. Calibration
is not covered under factory warranty.
Product sold through distribution carries a 15-month
warranty due to turn-around time.
Contracted Service
Tempo Communications Inc. offers contracted warranty
for specific products. The Sales Department negotiates
these contracts at the time of purchase. Such contracts
are customer and/or marketing driven. Contracts are
product/customer specific.
Extended Warranty
Extended warranty is available at the buyer’s option.
Warranty on Repaired Products
Tempo Communications Inc. offers a 90-day warranty
against defects in material or workmanship for repaired
products. Extended repair warranty may be avail-
able for select customers and is negotiated by sales
department.
Flat Rate Repair Contracts
Flat rate repair contracts for pricing and product cover-
age are available for non-warranty repairs. The sales
department negotiates these contracts.
PCB (Module) Exchange
It is the discretion of Tempo to exchange defective or
damaged PCB modules with refurbished PCB modules.
Non-Warranty Repairs
Tempo will charge time and material for all product
repairs that are non-warranty.
Any Tempo manufactured unit that is received with a
broken seal (opened by someone other than Tempo
authorized personnel) will be considered non-warranty
and repaired as such.