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13. TROUBLE SHOOTING
13.1 Room temperature varies significantly from its
setting
• Unit may have been incorrectly sized for the
building.
• Drafts from wrongly placed supply air diffusers or
from the back of the wall plaque could be affecting
the temperature sensor built into the wall plaque.
• Poor air circulation in the room can cause incorrect
temperature readings.
13.2 Air conditioner does not seem to deliver the
heating when most needed
• Heating capacity at design conditions may be
incorrect. As the outside temperature falls, heat
losses through the walls, floor and ceiling increase.
• Check the unit’s brochure for information on the
minimum/ maximum operating temperatures.
13.3 When heating, units have de-icing cycles built in
to remove ice on the outdoor coil.
• This usually means reversing the cycle for a few
minutes during which time there is no heating and in
fact a little cooling can occur.
13.4 In a new building, why does it take some days
before the air conditioning heat hump unit seems
to work properly
• Many new buildings, especially a commercial
buildings, have a large amount of concrete and
other structural materials that are generally cold and
full of moisture. This is most evident in the winter
when trying to heat the building from scratch.
13.5 Unit is leaking water
• Check the drain trap/vent/slope before moving on to
• Water carry-over : Reduce the maximum fan speed
to the factory default setting.
13.6 Air conditioner runs excessively – the
temperature remains too hot in summer or too
cold in winter.
• Windows or doors may be opened to non
conditioned areas.
• Keep doors to unconditioned areas closed.
• Leaves, papers or other items blocking air flow over
the outdoor unit coil.
• Location of wall controller or remote temperature
sensor is incorrect.
• Check for leaks in supply or return air ductwork.
13.7 Outdoor unit displays an error code:
• Refer to UC6 Controller label on the unit for
operation & fault diagnostics information;
model search ‘UC6 -
www.temperzone.biz
14. WARRANTY
Please refer to the separate warranty document supplied with the unit, or visit
www.temperzone.biz
for details.
[email protected]
[email protected]
Australia: 1800 21 1800
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