11
SIM Card Security
Turning the PIN Requirement On and
Off
When the SIM PIN requirement is on, you are
prompted to enter your PIN each time you turn on
your handset.
Note:
If a SIM PIN is required, your handset will
not function until the SIM PIN is entered,
except for making emergency calls.
When the PIN requirement is off, your handset can
be used without entering a PIN.
Important: When the SIM PIN requirement is off,
the personal data on your SIM card is
not protected. Anyone can use your
handset and access your personal data.
1
From the main menu, select
Settings >
Security > SIM PIN
.
2
Select
On
or
Off
.
3
Enter the current SIM PIN.
4
Press
A
under
Ok
.
Unblocking the PIN
If you enter your PIN incorrectly 5 times, your SIM
card is blocked. To unblock your SIM card, you
must contact your TELUS Mobility Client Care to
get a PIN Unblock Key (PUK).
Important: If you unsuccessfully enter the PUK
code 10 times, your SIM card is
permanently blocked and must be
replaced. If this happens, all data is
lost. You will get a message to contact
TELUS Mobility Client Care. Except for
making emergency calls, your handset
will not function with a blocked SIM
card.
To unblock the PIN:
1
Press
*
#
m
1
.
2
At your TELUS Mobility representative’s
request, provide the information needed to give
you a PUK code.
3
Select
Unblock PIN
.
4
Enter the PUK code.
5
Enter a new 4- to 8-digit SIM PIN.
6
Re-enter your SIM PIN.
If you entered the codes properly,
SIM Unlocked
appears on the display.