Holding Calls
To Place an Outside Call on Hold:
l
Ask the outside party to wait
l
Press [HOLD]
Transferring Calls
Any outside call can be transferred to another station.
To Transfer a Call:
The [LINE] lamp flashes slowly at all stations.
The outside
hears music.
(If
programmed.)
l
The handset can be replaced.
To Retrieve a Held Call from Any Station:
l
Lift the handset
l
Press the appropriate slowly flashing [LINE].
If a call on hold is not retrieved within 90 seconds, the hold recall signal rings.
This signal will repeat at 90 second intervals until the call is retrieved.
Ask the outside party to wait
Press [HOLD]
The [LINE] lamp flashes
at all stations.
The outside
is placed on hold and hears music.
Ensure that the intercom lamp is extinguished
Press the required DSS key
The intercom lamp glows steadily at all other stations.
Announce the transfer
Replace the handset.
To Make an Inquiry Call while a Call is on Hold:
l
Ask the outside party to wait
l
Press [HOLD]
The call is answered at the called station
pressing the appropriate
slowly flashing [LINE].
The [LINE] lamp flashes slowly at all stations.
The outside party hears music.
l
Press required DSS key [
or make an outside call on the other line if
equipped
l
Make your inquiry
l
Press the appropriate slowly flashing [LINE] to return to the held call.
User
3
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