10
Attendant console
PLACING CALLS ON HOLD
Private hold
If you want a call (external or internal) to remain on hold at
your console only:
•
Press an available Private Hold softkey on the right side
of the display panel.
The line number and status, e.g. {HOLD 8880} appear
in the display.
To pick up a call from Private Hold
•
Press the Private Hold softkey again.
Manual hold
Calls may be placed on hold manually, by pressing
[HOLD].
A call placed on hold enters the Hold queue, from which it
can be retrieved by any attendant console in the attendant
position.
To pick up a call on hold
•
Press [ANSWER HOLD].
Automatic hold
Incoming calls are placed automatically on hold when you:
•
Dial any digit.
•
Press [TONE].
•
Press a SPEED DIAL, PAGE or LCR button.
•
Press a MEMORY button programmed with an exten-
sion number.
