Avanti Attendant console
11
•
Hold queue - contains incoming calls placed on hold by
any of the attendants in your group. To retrieve from
this queue, press [ANSWER HOLD].
•
Incoming Call Identifier (ICI) queues (if defined) - con-
tains calls from specific lines or extensions and allows
you to give them preference over other incoming calls
waiting in queue. Press a designated ICI button to
retrieve from this queue;
•
Dial Attendant queue (if defined) - contains calls from
extensions that dialed “0”. Press the designated Dial
Attendant button to retrieve from this queue.
•
Interposition queue (if defined) - contains calls from
extensions that dialed your extension number. Press
the designated Interposition button to retrieve from this
queue.
Depending on system programming, each subqueue may
be provided with a dedicated button. When a call exists in
the queue, the button's green light indicator flashes.
To answer the first call waiting
in a particular subqueue
•
Press the appropriate queue button.
By pressing the queue button of your choice, the DIGITAL
system enables you to answer calls selectively and to give
priority to a chosen call queue.
Atc_txt.book Page 11 Wednesday, August 4, 1999 11:56 AM
