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Chapter 6: Troubleshooting
Problem:
After plugging in all cables and applying DC power to PoE, no lights come on.
Possible Causes / Solutions:
Cat-5 cable not wired to RJ45 plugs correctly. - Replace Cat-5 cable & check wiring
Cables plugged into wrong jacks of PoE box - use correct jacks
Defective power supply - Replace power supply
Defective PCB in CPE - Replace CPE unit
Defective PoE - Replace PoE box
Straight/Cross-over switch in wrong position - move switch to other position
Computer Network IP not set correctly - change Network IP to 192.168.1.100
Computer, hub, switch or router not turned on - turn on equipment
Computer Cat-5 cable not plugged- in - plug cable in
Cat-5 cable not wired correctly - Replace Cat-5 cable & check wiring
Defective PCB in CPE - Replace CPE unit
Problem:
First Green light is on and system tray shows connection to the NIC, but cannot load CPE log- in
page
Possible Causes / Solutions:
Proxy Server box checked on LAN settings – uncheck this box
Auto-negotiate function turned on in NIC – manually set to 10 Mbps
Problem:
First Green light is on but not second green light
Possible Causes / Solutions:
CPE is not associated with any Access Points - Set AP association, check status of AP
Problem:
“Click to Associate” does not work
Possible Causes / Solutions:
Older Version of Browser in use - Load Internet Explorer 5.5 or 6.0
Problem:
CPE initially associates with AP, but locks up after changing settings
Possible Causes / Solut ions:
More than one computer with same IP address on subnet – change.
Check the CPE FAQ’s on the Telex Wireless web pages for helpful hints and troubleshooting
guides. (
http://www.telex.com/Wireless/faq.nsf/c
)
