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Diagnostics

This menu contains tools for effective network analysis and

troubleshooting.

Network Utilities

Ping

This feature allows you to check the status of a connection.
1. In the text box next to

, enter the IP address or URL that you

want to ping, and then select its corresponding internet protocol by

clicking either the IPv4 or IPv6 radial button.

2. In the text box of “Packet Size”, enter the desired value (default packet

size is 56).

3. In the text box of “Number of Pings”, enter the number of times you

wish to ping (default value is 5).

4. Click

to begin the connection status check. ‘Ping’ messages

will appear below.

Traceroute

Содержание TEERAS

Страница 1: ...User Manual TEERAS Televerge Enhanced External Routing Appliance Solution LTE Outdoor CPE P N 64003700011 Rev D ...

Страница 2: ......

Страница 3: ...nd the CPE 16 Connect to Computers 16 Adjust the CPE position 17 Horizontal angle adjustment 18 Vertical angle adjustment 18 Using Web based Management 19 Status 20 Overview 20 System 20 Network 21 DHCP Leases 21 Local Network 21 System Log 21 VnStat Traffic Monitor 22 Graphs 22 Configuration 22 Mobile Internet 23 Signal Quality 23 U SIM Status 23 Registered Network 23 Internet Connection 24 Syste...

Страница 4: ...l Settings 35 Firewall Settings 35 Mobile Internet 36 WWAN Setting 37 Network Settings 37 Auto APN Information 38 APN Profile Settings 38 Reset Modem 38 U SIM PIN Management 39 Scenario 1 No mobile internet service 39 Scenario 2 Mobile internet service pending 39 Scenario 3 Mobile internet service enabled 40 SIM Management 42 Scenario 1 SIM lock absent 42 Scenario 2 SIM lock present 42 Preferred N...

Страница 5: ... IP Filtering 55 Port Range Forward 57 Port Range Forward 57 Diagnostics 59 Network Utilities 59 Ping 59 Traceroute 59 NS Lookup 60 UPNP 60 UPnP Settings 60 Help 61 Logout 61 Appendix A FAQ 62 Appendix B Specifications 64 AppendixC ImportantSafetyInformationandGlossary 67 Europe EU Declaration of Conformity 67 Federal Communication Commission Interference Statement 68 Glossary 70 3 ...

Страница 6: ...ectional antenna IP66 protection against dust and water Easy configuration based on Web Interface Provide 10 30dB more coverage gain compared to indoor CPE Support Passive Power over Ethernet Easy installation and use Package Contents The following items come with your package If any of them is damaged or missing please contact your retailer LTE Outdoor CPE Mounting bracket Optional Plug head wate...

Страница 7: ... particularly at night The default time is 60 minutes however is user settable in the web GUI 3 Mount base Attach the mount bracket 4 Earth ground terminal Use a spring washer and an M4x8L screw to ground and protect CPE from lightning See Ground the CPE on page 16 for more details 5 Ethernet port Connect to a computer Passive PoE using an Ethernet cable 6 Reset button Short press to restart the d...

Страница 8: ...minal and optimum reception there are a few things you should consider before installation Please see Important Installation Considerations on page 7 for more details Prepare two Ethernet cables Be sure that one of the cables used is an outdoor grade CAT 5e or above Ethernet cable type and the length of the cables are adequate to reach the location of the CPE and indoor PPoE are Prepare wrenches P...

Страница 9: ... don t obtain related information from Service Provider 3 Mount the CPE at the highest possible location with a clear view of the base station signal source Buildings or other obstructions will affect the quality of the signal you receive 4 Keep the best distance as possible from other devices that may cause interference 5 Check if you can route the cable through the available ventilation holes to...

Страница 10: ...orizontally or vertically to increase the CPE signal strength 3 To verify the signal strength level Check the LEDs on the front panel more lighted LEDs indicates stronger signal Access the web management and go to Basic Mode Status Mobile Internet Signal Quality to view the Rx signal strength Warning To receive stronger signal and to avoid possible RF radiation please do NOT place your head or bod...

Страница 11: ...vider 1 Unscrew the SIM card slot 2 Insert a valid SIM card into the SIM card slot Push it fully until it clicks into place 3 Screw the cap back on tightly Remove the SIM card Push to eject the SIM card from the slot NOTE Once the SIM is reinserted you must restart the CPE to read the SIM card properly 9 ...

Страница 12: ...d Installation This CPE is weatherproof and designed for outdoor use You can mount it to a wall or to a pole Mount Assembly package NOTE The illustrations are for reference only actual items may slightly differ 1 ...

Страница 13: ...sing the bracket as mounting template mark the positions to drill the holes 2 Assemble the bracket as shown in the illustration 3 Attach the bracket to the back of the CPE 4 Hang the CPE to the wall and secure the bracket using the designated screws and washers 1 ...

Страница 14: ... mount the CPE to a pole follow the steps below 1 Assemble part of the mounting bracket as shown in the illustration 2 Assemble the mounting bracket as shown in the illustration 3 Attach the bracket to the back of the CPE 1 ...

Страница 15: ...4 Align a pole on the bracket and assemble the pole bracket as shown 5 Adjust the CPE position to an appropriate direction and secure the pole bracket using the designated screws and washers 1 ...

Страница 16: ...Ethernet Cable Unscrew the Ethernet port and insert one end of the Ethernet cable into the CPE port Note To have best protection against dust and water Ethernet cable MUST be plugged with water proof RJ 45 jack 1 ...

Страница 17: ...mble the Optional Water Proof RJ 45 Jack 1 Unpack the RJ 45 water resistant kit 2 Assemble one end of the Ethernet cable as shown in the illustration NOTE The Ethernet cable is not included in the package 1 ...

Страница 18: ...ew halfway into the earth ground terminal 3 Insert the grounding cable under the washer 4 Tighten the screw Connect to Computers To use the Internet connection and configure the CPE settings you must connect your CPE to a computer Prepare two Ethernet cables for connection 1 Insert the other end of the Ethernet cable to P D OUT port of the PoE adapter 2 Connect another Ethernet cable to a Network ...

Страница 19: ...osition To get a better reception fine tune the CPE orientation horizontally or vertically to have the best signal strength shown from LED or other test equipment Note LEDs on the front panel indicate signal strength 1 ...

Страница 20: ...ace the direction of the base station 3 Secure the knob using the wrench after the position is fixed Vertical angle adjustment 1 Loose the side knob using the wrench as shown 2 Adjust the device position up or down to face the direction of the base station 3 Secure the knob using the wrench after the position is fixed 1 ...

Страница 21: ...tility Login 1 Launch a web browser 2 On the address bar enter http 192 168 1 1 then press Enter 3 On the opening screen enter the username admin and password admin 4 Click Login to login to the main screen 5 Click one of the menu submenu and or setting tabs to configure the system menu submenu setting 1 ...

Страница 22: ...w System Log VnStat Traffic Monitor and Mobile Internet Overview The Overview submenu renders complete statistics for the router System Displays system information router model name router firmware version modem firmware version phone number MDN ICCID MIN MSID PRL version IMEI MEID and local time 2 ...

Страница 23: ...shment of the current mobile internet connection DHCP Leases Display DHCP lease information for each client hostname IPv4 address MAC address and lease time remaining Local Network Displays local network information local MAC address router IP address subnet mask DHCP server DHCP server change start IP address IP and address range System Log The System Log submenu tracks system activities after po...

Страница 24: ...lay Hourly traffic Daily traffic and Monthly traffic Click select an analysis option from the drop down list and click Update The VnStat Graphs will be updated accordingly Configuration VnStat Traffic Monitor configurations can be made here a Monitor selected devices Click the checkbox to enable disable network monitoring of the displayed interface s b Rest Traffic Flow Click to discard previous n...

Страница 25: ...bled while the SIM card status is verified mobile internet service is available with this status c PIN Enable No Verified Retries PIN protection is enabled while the SIM card verification is pending whereas is the number of allowed PIN verifications remaining before SIM lock occurs d PIN Enable Verified PIN protection is enabled while the SIM card status is verified mobile internet service is avai...

Страница 26: ... to the home location where the SIM card service is registered Roaming indicates the extended mobile internet connection service in a location different from the home location where the SIM card service is registered An example of roaming is when you travel abroad Internet Connection Displays information of current internet connection Connection Type Internet IP Address Gateway and DNS 1 2 2 ...

Страница 27: ...or Language and Style tab to configure their respective settings General Settings Local Time displays current local time To synchronize local time with the browser click Hostname enter the desired hostname in this check field Time Zone sets the time zone associated with this router Click on and select the desired region 2 ...

Страница 28: ...chronization Enable NTP client click the checkbox to enable disable With this option enabled two more options will appear Provide NTP server and NTP server candidates NTP server candidates 1 2 enter the desired server candidates here Remote System Log Server IP address displays IP address of the server Server port displays port number of the server 2 ...

Страница 29: ...ssword field and enter the same password once again in the Confirmation field Remote Access This field specifies whether or not to allow remote access of this router After changing password and or specifying remote access click The screen will display a confirmation message after successful password change 2 ...

Страница 30: ...uration Duration Setting specifies how long the signal strength LED will remain ON after establishing mobile internet connection This setting is useful for power saving and security purposes The options are 5 10 30 60 minutes or Permanent Open 2 ...

Страница 31: ...Backup Flash Firmware Backup Restore Download backup Here you can backup all current settings of the router to a TAR archive file on your computer or mobile device Just click A dialog 2 ...

Страница 32: ... The system will reboot after completion of backup restoration Flash new firmware image This option allows you to upgrade this router with the updated firmware image Just click to find and select the firmware image file and then click Open Confirm that the firmware filename appears beside the button and click The system will reboot after successful upgrade Flash new module firmware image This opti...

Страница 33: ... wireless update disable Auto check Confirm that the Check link for Router and Check link for Module fields have appropriate web address es present in their text boxes i e http www Televerge com mdm9x15 Click to activate the wireless update configurations into effect To immediately check for firmware upgrade click Check Warning Upgrading firmware may take a few minutes do not turn off the power or...

Страница 34: ...uter with a varying dynamic IP address Before you can use this feature you need to sign up for DDNS with a DDNS provider www dyndns org or www TZO com Enable Check or un check this box to enable or disable DDNS Service Specifies the DDNS service URL From the drop down list click and select an URL from the list Hostname Enter the hostname for your DDNS account Username Enter the username for your D...

Страница 35: ...ration items are the same for each network with different default settings Interface Overview Here you can see the brief network status summary for LAN local area network and WAN wide area network To configure LAN or WAN interfaces click the appropriate Edit button and follow the below section Common Configuration for more details 3 ...

Страница 36: ... client Unmanaged PPP PPtP PPPoE PPPoATM UTMS GPRS EV DO and L2TP Protocol dependent configuration items Different protocol dependent configuration items will appear according to the protocol chosen Advanced Settings This tab is for advanced users to make detailed configurations of protocol related settings Actual configuration items will vary according to the protocol chosen in the tab item Gener...

Страница 37: ...PtP PPPoE PPPoATM UTMS GPRS EV DO and L2TP Firewall Settings This tab is for adjustment of firewall settings Click the desired network as the desired firewall zone assigned to this interface Furthermore you can remove the interface from the associated zone by entering unspecified in the unspecified or create field and clicking or you can define a new zone by entering your own firewall name in the ...

Страница 38: ...e Internet The Mobile Internet submenu is for setup and adjustment of mobile internet connection and furthermore has four setting tabs WWAN Setting U SIM PIN Management SIM Management and Preferred Network 3 ...

Страница 39: ... or disables current roaming setting Update Profile Click Update to update the network profile Update PRL Click Update to update the preferred roaming list APN Update Displays the current APN Access Point Name version To get the latest version of APN click 3 ...

Страница 40: ...Manual Auto APN Information This section displays automatic Access Point Name information APN Profile Settings For Advanced Users This section allows you to establish your own Access Point Name profile settings To establish a new APN profile type in a new APN profile name in the text box and click Enter the APN username and password Click Reset Modem Click Perform reset to reset this router to its...

Страница 41: ...no valid SIM card is inserted Scenario 2 Mobile internet service pending If a valid SIM card is inserted into the router requiring PIN code verification the Verify dialog will show the following SIM card status Here the Verify dialog shows the SIM status as No Verified Retries 3 meaning that a valid SIM card is inserted with PIN code verification pending Enter your SIM card verification code in th...

Страница 42: ... type Carrier For example 1 Without mobile internet connection the display will be no carrier no signal 2 If WCDMA 3G mobile internet connection is established the display will be WCDMA carrier excellent 4 bar signal strength Scenario 3 Mobile internet service enabled If a valid SIM card is inserted into the router with PIN code verified the configuration dialog will be Setting and or Change PIN t...

Страница 43: ...king and making the appropriate choice from the drop down list PIN Code If PIN protection is enabled you need to enter PIN code in this text box for making changes in this Setting dialog Change PIN This option is configurable only if PIN Protection is enabled Here you can change the PIN code for enhanced SIM card security Old PIN Code Enter the old PIN code New PIN code Enter the new PIN code New ...

Страница 44: ...ario 1 SIM lock absent SIM no lock means that the SIM card is unlocked Scenario 2 SIM lock present If your SIM card is locked for some reason here you can also enter the SIM unlock code to unlock it After entering the SIM unlock code in the text box SIM Unlock click 42 ...

Страница 45: ...om the drop down list The default choice is Auto Other available choice examples are LTE 4G and WCDMA 3G Router Router Settings Router IP Local IP Address The default local IP address of this router is 192 168 1 1 If this address conflicts with another local network device you can enter another local IP 43 ...

Страница 46: ...erver Enables or disables the DHCP Server feature Start IP Address Specifies the starting number of the last 3 digits of assigned client IP address For example the default value of 100 means that the first assigned client IP address will be 192 168 1 100 the next assigned client IP address will be 192 168 1 101 and so on Maximum Number of Users Specifies maximum number of users for this router The...

Страница 47: ... Hostname IPv4 address MAC address and Lease time remaining Static Leases This option allows fixed IP address and symbolic hostname assignments for DHCP clients To add a static lease first click Enter the desired hostname Choose the desired MAC address and IPv4 Address click and select an rule from the drop down list if Custom is selected the drop down list will change to a text box to allow you t...

Страница 48: ...k after making any changes Advanced Routing settings Static Routing This option allows fixed network routing path assignment as opposed to the initial adaptive routing To add a static network routing path click To remove any unwanted static network routing path click the corresponding button Click after making any changes ...

Страница 49: ...s static route in the network routing protocol The default value is 0 highest priority A different metric number can also be specified here Note If contents in the text box is invalid a will appear on the right side of the text box and the text color changes to red For example the following demonstrates an invalid target Host IP or Network address Routing and Redirection Service This option enable...

Страница 50: ...ou to establish a connection to an enterprise network To allow PPTP tunnels to pass through the Router click Enabled L2TP Passthrough Layer 2 Tunneling Protocol L2TP is an extension of the Point to Point Tunneling Protocol and is also used to establish virtual private networks To allow L2TP tunnels to pass through the Router click Enabled Firewall Single Port Forward Single Port Forward Port Forwa...

Страница 51: ...an enter your own port number in the same text box 6 Click The port forwarding rule you have just entered will be added to the Port Forwards list a b In the status area A may appear next to Operator Name to indicate configuration changes temporarily stored in the router 7 More rules can be added to the Port Forwards list by repeating Steps 1 6 8 a To enable or disable a Port Forwards list rule cli...

Страница 52: ...Trigger Port Triggering allows the Router to watch outgoing data for specific port numbers The Router remembers the IP address of the computer that sends the matching data so that when the requested data returns through the Router the data is pulled back to the proper computer by way of IP address and port mapping rules To add a new Port Triggering rule ...

Страница 53: ...lick The port triggering rule you have just entered will be added to the Port Triggering list a b In the status area A may appear next to Operator Name to indicate configuration changes stored in the router 6 More rules can be added to the Port Triggering list by repeating Steps 1 5 7 a To enable or disable a Port Forwards list rule click its check box under Enable b To remove any Port Triggering ...

Страница 54: ...ext values shown in the illustrative examples are for demonstration purposes only and are not for actual operation Security Filter Here you can make Firewall Internet Filter and Web Filters adjustments for network security ...

Страница 55: ...ther local computers The default setting is enabled Filter IDENT Port113 This feature keeps Port 113 from being scanned by devices outside of your local network The default setting is disabled Web Filters Using the Web Filters feature you may enable up to four specific filtering methods Proxy Use of WAN proxy servers may compromise the Router s security Select this option to disable access to any ...

Страница 56: ...ized Zone DMZ This DMZ Host feature allows you to specify the IP address of the computers that are placed outside the firewall of your network In the text box enter the last 3 digits of the DMZ host address the prefix is 192 168 1 for this router and then click The host IP address will be added to the DMZ Host list which can be further disabled or enabled by clicking the Enable checkbox To remove ...

Страница 57: ... TCP UDP default TCP UDP or Other 3 Filter Source IP Address enter the source IP address to be filtered The text color will turn red with on the right for any invalid IP address entered e g When the IP address entered becomes valid the text color changes back to black without on the right e g 4 Filter Source Port enter the source port number to be filtered 5 Click The IP filtering rule you have ju...

Страница 58: ...emove any Port Triggering rule click its corresponding button 8 To edit a particular IP filtering rule in detail click its corresponding button and the rule s associated configuration page more flexible and detailed than express settings in Steps 1 4 will appear After making any changes click Finally click to exit this configuration page Note Numerical and text values shown in the illustrative exa...

Страница 59: ...plication name for this port range forwarding rule 2 Protocol click and select a protocol from the drop down list TCP UDP default TCP UDP or Other 3 Port Range Forward specify the range of port forwarding by entering the Start Port number and the End Port number 4 IP address enter the IP address of the PC running the specific application 5 Click The port range forwarding rule you have just entered...

Страница 60: ...x under Enable b To remove any Port Forwards rule click its corresponding button 8 To edit a particular Port Forwards rule in detail click its corresponding button and the rule s associated configuration page more flexible and detailed than express settings in Steps 1 4 will appear After making any changes click Finally click to exit this configuration page Note Numerical and text values shown in ...

Страница 61: ...P address or URL that you want to ping and then select its corresponding internet protocol by clicking either the IPv4 or IPv6 radial button 2 In the text box of Packet Size enter the desired value default packet size is 56 3 In the text box of Number of Pings enter the number of times you wish to ping default value is 5 4 Click to begin the connection status check Ping messages will appear below ...

Страница 62: ......

Страница 63: ...below NS Lookup This feature allows you to retrieve name server information 1 In the text box next to enter the IP address or URL that you want to trace route and then click to get name server information Nslookup messages will appear below UPNP Universal Plug and Play Allows wired and wireless network devices to discover each other and establish network services UPnP Settings Here you can Enable ...

Страница 64: ... Manual of this product Logout Exits the web configuration interface and re directs to login prompt Note After a period of inactivity automatic logout will occur After clicking any menu item the login prompt will appear as re login is needed to continue using the web configuration interface ...

Страница 65: ...click Start Run to launch the Command program Type ipconfig then press the Enter button Your computer IP address is listed on the IP Address Q What is Long Term Evolution LTE A LTE is a 4th generation 4G mobile broadband standard and is the successor to the 3G technologies CDMA GSM UMTS The service is typically much faster on both uplink download speeds Q What is a firewall A A firewall is a set o...

Страница 66: ...ng architecture that consists of services devices and control points The ultimate goal is to allow data communication among all UPnP devices regardless of media operating system programming language and wired wireless connection ...

Страница 67: ... Reset Button Reset to factory default setting LED Indicator Signal strength indicators LED x 5 Power indicator LED x1 LED light up timer 5 min 15 min 30 min default 60 min Connectivity and Data Speed LTE Band Band 25 Band 26 Band 41 LTE Bandwidth Up to 20 MHz LTE Data Rate FDD Downlink up to 100 Mbps Uplink up to 50 Mbps TDD Downlink up 68 100 Mbps Uplink up to 17 Mbps in configuration 3 3G EVDO ...

Страница 68: ...tion status Connection time Connection Statistics Connection management Connection on demand Auto Connection Auto APN matching with USIM APN database update through browser based GUI APN profile PIN management Preferred radio network type selection Support FW version upgrade Yes Device Management TR 069 OMA DM Remote GUI Log in System Protection Two types of user account User and Operator Evey use...

Страница 69: ...ter proof RJ 45 head at one end 15 meter Ethernet cable Optional Outdoor grade Ethernet cable with water proof RJ 45 head at one end Environment Operation Temperature Excluding Power adaptor 40o C to 65o C 40o F to 149o F Power Adaptor Operation Temperature 0o C to 40o C 32o F to 104o F Storage Temperature 40o C to 70o C 40o F to 158o F Operating Humidity 10 to 80 Non Condensing Storage Humidity 5...

Страница 70: ...ic compatibility and Radio spectrum Matters ERM Electromagnetic Compatibility EMC standard for radio equipment and services Part 24 Specific conditions for IMT 2000 CDMA direct spread UTRA for mobile and portable UE radio and ancillary equipment ETSI EN 301 511 Global system for mobile communications GSM Harmonised EN for mobile stations in the GSM 900 and GSM 1800 bands covering essential require...

Страница 71: ...ompliance could void the user s authority to operate the equipment 15 105 b Federal Communications Commission FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to pro vide reasonable protection against harmful interference when the equipment is operate din a commercial environ...

Страница 72: ...rule knowledge The general user shall not attempt to install or change the setting 2 Installation location The product shall be installed at a location where the radiating antenna can be kept 20cm from nearby person in normal operation condition to meet regulatory RF exposure requirement 3 External antenna Use only the antennas which have been approved by the applicant The non approved antenna s m...

Страница 73: ...ge Handshake Authentication Protocol CHAP identifiers are changed frequently and authentication can be requested by the server at any time DNS Domain Name System Helps route network trafﬁc by making the addressing process more user friendly DHCP Dynamic Host Conﬁguration Protocol How devices obtain IP addresses from a server DUN Dial Up Network Windows component that enables online access via a mo...

Страница 74: ...logies LTE provides downlink peak rates up to 300 Mbit s and uplink peak rates up to 75 Mbit s PAP Password Authentication Protocol The difference between PAP authentication and a manual or scripted login is that PAP is not interactive The username and password are entered in the client s dialing software and sent as one data package as soon as the modems have established a connection rather than ...

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