Server Installation and Maintenance
Return Material Authorization (RMA) Procedure
31
Lightspeed G-Series Guide
Return Material Authorization (RMA) Procedure
If your Lightspeed Server needs service of any kind, regardless of whether you
purchased the Lightspeed Server from Telestream or an authorized reseller, contact
Telestream directly for a return material authorization:
•
:
•
In the US, telephone
: 1-877-257-6245
•
From international locations, telephon
e: 1-530-470-2036.
Provide your organization name, and contact information, the serial number of the
inoperative unit, and request a Return Material Authorization.
Before returning your Lightspeed Server, Telestream recommends that you back up the
entire contents of all server drives. See
Backing up the Lightspeed Server
for details.
