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Server Installation and Maintenance

Obtaining Support | Information | Assistance

Lightspeed G-Series Guide

Obtaining Support | Information | Assistance

If you need assistance or customer support for your Lightspeed Server, please refer to
the contact information below.

Telestream Contact Information

Resource

Contact Information

Vantage Support

Website:

www.telestream.net/telestream-support/

vantage/support.htm

Support Email.

[email protected]

Terms and times of support services vary, per the terms of
your current service contract with Telestream.

Vantage Information,
Assistance, FAQs, Forums,
& Upgrades

Website:

www.telestream.net/telestream-support/

vantage/support.htm

Support Email.

[email protected]

Telestream

Website:

www.telestream.net

Sales and Marketing Email:

[email protected]

Telestream
848 Gold Flat Road
Nevada City, CA USA 95959

Vantage Reseller Support

If you purchased your Lightspeed Server from a reseller,
please contact your reseller for support.

International Reseller
Support

Website:

www.telestream.net

See the Telestream website for your regional authorized
Telestream reseller.

Telestream Technical
Writers

Email:

[email protected]

If you have comments or suggestions about improving
this document, or other Telestream documents—or if
you've discovered an error or omission, please email us.

Содержание Lightspeed G5

Страница 1: ...Lightspeed G Series Server Guide Serial Lightspeed G Series Server Guide February 2018 240858...

Страница 2: ...coding technology licensed from Fraunhofer IIS and Thomson Multimedia Google VP6 and VP8 Copyright Google Inc 2014 All rights Reserved MainConcept MainConcept is a registered trademark of MainConcept...

Страница 3: ...O THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECI...

Страница 4: ...E OBTAINED FROM MPEG LA LLC SEE HTTP WWW MPEGLA COM MPEGLA AVC THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT REC...

Страница 5: ...arate agreement between Telestream and You if any Telestream is under no obligation to maintain or support the Software and Telestream has no obligation to furnish you with any further assistance tech...

Страница 6: ...e paid by you for the Product Damages TELESTREAM LLC SHALL NOT BE LIABLE TO YOU FOR ANY DAMAGES INCLUDING ANY LOST PROFITS LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR...

Страница 7: ...EG4 SYSTEMS 4 Limited Warranty and Disclaimers 5 Warranty Remedies 5 Software Updates 5 Restrictions and Conditions of Limited Warranty 5 Limitations of Warranties 5 Damages 6 Introduction 9 Overview...

Страница 8: ...ions 21 Power and General Cautions and Warnings 22 Operating System 23 Microsoft Activation Key 23 Microsoft Updates 23 Windows User ID and Password 23 Maintaining the Server 24 Performance Tuning a L...

Страница 9: ...verview of Telestream s Lightspeed G 5 Server Overview System Power Drives Front Control Panel Cooling System GPU Expansion Input Card Slots Front Panel LEDs left to right UID Button left Power On Off...

Страница 10: ...1 GPU card OS Drives 1 SSD drive for Windows OS top left most slot 1 optional second OS SSD drive bottom left most slot Storage Drives 2 RAID 0 SSD hard drives 1 92TB per drive 6 empty drive bays for...

Страница 11: ...or RAID 0 1 5 or 10 RAID 0 set at the factory for the two standard drives The top left bay is reserved for the Windows OS drive and the bay below it accepts an optional OS drive Additional optional dr...

Страница 12: ...d in cards are to be installed by Telestream or an authorized agent at or before commissioning Only Telestream qualified add in cards can be used For the most up to date list refer to the Lightspeed G...

Страница 13: ...ately turns on and off the blue front and rear panel UID LEDs used to locate a particular unit among many units in a rack or server room Power On Off Button right Press the Power On Off button to perf...

Страница 14: ...Panel These are the rear panel ports and connectors 2 redundant AC power connectors connect to a 10 amp or greater AC source 4 10GbT Ethernet LAN ports connect as required to Ethernet LAN 2 USB 3 0 po...

Страница 15: ...equipment rack and configure it for operation Maintenance and support instructions are also provided This chapter covers the following topics Installing the Server Making Connections Operating System...

Страница 16: ...arranty If you have hardware or software problems with your Lightspeed Server follow the steps in Obtaining Support Information Assistance later in this guide Note Before proceeding work with your net...

Страница 17: ...rack rails and rear support extensions Assembling the Rails The inner rail extensions install on each side of the chassis as shown Align the extension s holes with the hooks on the side rail and slid...

Страница 18: ...k C Push the rail into the rack until the quick release bracket snaps into place securing the rail to the rack Extend the rear of the rail to align its square pegs with the square holes on the rear of...

Страница 19: ...r rail extensions forward into the front of the outer rails Support the chassis and align the back of the chassis with the front of the rails Push the chassis backward sliding it into the rack rails u...

Страница 20: ...ns Make the following data and signal connections at the back of the server unit Make Ethernet LAN connections to provide network connectivity Connect devices such as a keyboard and mouse to the USB c...

Страница 21: ...ertain that the power source circuit can supply voltage within the specified range without becoming overloaded This product relies on the building s installation for short circuit overcurrent pro tect...

Страница 22: ...h ground connection to the ground conductor in the AC power plug Failure to do so could present a severe electric shock hazard that could result in injury or death CAUTION Telestream recommends connec...

Страница 23: ...ows operating system If you remove and reinstall the OS you will need to use this key to activate Windows again The number typically contains five groups of five digits as in this example YFG8H TDD97...

Страница 24: ...ging the Lightspeed Server Installing New or Replacement Hard Drives Rebuilding the Lightspeed RAID Replacing Power Supplies CAUTION The Lightspeed Server chassis is a sealed device with no user servi...

Страница 25: ...el Power Options Select the High Performance plan Set Sleep mode to Never never sleep Select Change advanced power settings and set all critical functions so that they are always ON this usually means...

Страница 26: ...ups of all critical data on the server Several disk image software solutions are available for creating a restoration image that you can use to restore the Lightspeed Server s operating system drive...

Страница 27: ...I View are these see the IPMI View User s Guide for details Discover Lightspeed Servers on the IPMI network requires dedicated IPMI LAN View system event logs Check current sensors and monitor history...

Страница 28: ...sis 4 Remove the drive or dummy drive from the carrier by removing the four M3 screws from the underside of the carrier Retain the screws 5 Insert the new drive into the carrier with the PCB side down...

Страница 29: ...t indicates that the power supply is operating When a power supply fails or loses power an amber light on the power supply illuminates and an alarm sounds If either of the power supply modules fail th...

Страница 30: ...ormation Assistance FAQs Forums Upgrades Website www telestream net telestream support vantage support htm Support Email support telestream net Telestream Website www telestream net Sales and Marketin...

Страница 31: ...seller contact Telestream directly for a return material authorization Email support telestream net In the US telephone 1 877 257 6245 From international locations telephone 1 530 470 2036 Provide you...

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