TELES iGATE FCT User’s Guide
8
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Testing the Installation
After installation and power up, perform the following
tests. These tests verify that the unit is operational.
Checking Outgoing Calls
1. Disconnect the PABX cable from the LINE connector
and, in its place, connect an analog telephone.
2. Pick up the hand-set. A normal dial tone should be
audible. If there is no dial tone, see “Troubleshooting”
on page 26.
3. Dial out to a known cellular telephone number. The
ring-back tone should be heard.
•
If there is no ring-back tone, make sure that the
number dialed is a valid number.
•
If there is a ring-back tone but no connection, try
dialing another number.
4. When the called party answers, ensure that there is a
clear bi-directional voice path and the STATUS LED is
red.
Note:
Ensure that the dialed number does not conflict with the toll
restriction rules, if activated.
Checking Incoming Calls
1. Using a second phone, dial the phone number of the
SIM card inserted in the iGATE FCT.
2. Upon hearing the ring, pick up the hand-set of the
analog telephone (connected at the beginning of the
first test).
3. Ensure that there is a clear bi-directional voice path
and the STATUS LED is red.
If there is no response from the channel, ensure that
the dialed number is the correct number for the SIM
card.
Note:
To verify a SIM card number: remove the SIM card from the
iGATE FCT and insert it in a cellular phone. Dial out to another
phone with a display or use the incoming number identification
(CLIP) feature of the cellular phone.
If the number is correct and incoming calls are still not
received, contact Technical Support.
Once the channel is working properly, restore the connec-
tions to the PABX. If the unit does not function properly,
contact Technical Support.