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16.1.
Warranty Repair Policy
Hastings Instruments warrants this product for a period of one year from the date of shipment to be free
from defects in material and workmanship. This warranty does not apply to defects or failures resulting
from unauthorized modification, misuse or mishandling of the product. This warranty does not apply to
batteries or other expendable parts, nor to damage caused by leaking batteries or any similar occurrence.
This warranty does not apply to any instrument which has had a tamper seal removed or broken.
This warranty is in lieu of all other warranties, expressed or implied, including any implied warranty as to
fitness for a particular use. Hastings Instruments shall not be liable for any indirect or consequential
damages.
Hastings Instruments, will, at its option, repair, replace or refund the selling price of the product if
Hastings Instruments determines, in good faith, that it is defective in materials or workmanship during the
warranty period. Defective instruments should be returned to Hastings Instruments,
shipment prepaid
,
together with a written statement of the problem and a Return Material Authorization (RMA) number.
Please consult the factory for your RMA number before returning any product for repair. Collect freight
will not be accepted.
16.2.
Non-Warranty Repair Policy
Any product returned for a non -warranty repair must be accompanied by a purchase order, RMA form
and a written description of the problem with the instrument. If the repair cost is higher, you will be
contacted for authorization before we proceed with any repairs. If you then choose not to have the product
repaired, a minimum will be charged to cover the processing and inspection. Please consult the factory for
your RMA number before returning any product repair.
TELEDYNE HASTINGS INSTRUMENTS
804 NEWCOMBE AVENUE
HAMPTON, VIRGINIA 23669 U.S.A.
ATTENTION: REPAIR DEPARTMENT
TELEPHONE
(757) 723-6531
1-800-950-2468
FAX
(757) 723-3925
E MAIL
mailto:[email protected]
INTERNET ADDRESS
http://www.teledyne-hi.com/
Repair Forms may be obtained from the “Information Request” section of the Hastings Instruments
16.0
Warranty
