Equipment Returns
Out of warranty equipment may be returned, prepaid, to the Hauppauge, N.Y.
customer service facility. Return shipping charges will be billed to the
customer. The repaired unit will have a 90-day warranty. In those cases
where "no trouble" is found, a reduced charge will be billed to cover handling,
testing, and packaging. Whether in or out of warranty, a Return Material
Authorization number (RMA) is required and may be obtained by going to
www.telebytebroadband.com and opening a technical support case.
Please be sure to reference the RMA number on the outside container.
