Equipment Returns
Out of warranty equipment may be returned, prepaid, to the Greenlawn, N.Y.
customer service facility. Return shipping charges will be billed to the customer.
The repaired unit will have a 90-day warranty. In those cases where "no trouble"
is found, a reduced charge will be billed to cover handling, testing, and
packaging. Whether in or out of warranty, a Return Material Authorization
number (RMA) is required and may be obtained by:
Calling customer service at 631-423-3232 or 800-835-3298
Sending a request via Fax at 631-385-8184
E-mailing us at [email protected]
Please be sure to reference the RMA number on the outside container.
