TELCARE
™
Blood Glucose Monitoring System
13
Control Solution Troubleshooting
If your control solution testing is out of range (too high or too low),
it may be caused by the following:
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Wrong brand of control solution.
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Control solution not at room temperature.
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Expired or contaminated control solution.
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Damaged test strip.
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Touched the tip of solution bottle to test strip.
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Meter malfunction.
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Wrong ambient temperature (should be between 50˚F and 104˚F).
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Check the expiration date and open bottle date on the control solution
and on the test strips. Repeat testing using a new test strip. If the result is
still out of range, use a new bottle of control solution and retest.
If the problem persists, turn your meter off and then call TELCARE™
at (888) 666-4530. Do not perform any blood glucose tests until you
resolve this issue.
