Problems
Causes
Solutions
The paddle does
not stay in place
The paddle is not locked.
Adjust the position of the paddle
until you hear a “CLICK” sound
-
fig.12
.
The tray does not
turn.
The tray is not locked.
Adjust the position until you hear
the “CLICK” sound.
The food has
not been cooked
uniformly.
You have not used the paddle.
Put it in position.
The food / chips have not
been cut uniformly.
Cut the food / chips all to the
same size.
The chips are not
crispy enough.
You are using a variety of
potatoes unsuitable for
chips.
Choose a variety of potato suitable
for chips such as Maris Piper
or King Edward for best results.
Freshly harvested potatoes may
have a high moisture content,
either cook for a few minutes
more or try using a different batch
and/or variety of potatoes.
The potatoes haven’t been
sufficiently washed and
dried.
Wash, drain and dry the potatoes
thoroughly before cooking.
The chips are too thick.
Cut them more thinly.
There’s not enough oil.
Increase the quantity of oil (see
“Cooking table”).
The filter (12) is blocked.
Clean the filter.
The food won’t
turn with the tray.
The food is too thick.
Reduce the thickness of your food.
The food in the
pan isn’t cooked.
The tray was put on the pan
when the cooking started.
Only put the tray in during the
second half of the cooking phase.
The chips
become broken
whilst they are
being cooked.
You are using too large a
quantity or the chips are too
long.
Reduce the quantity of potatoes
and adjust cooking time. Or do
not cut chips longer than 9 cm in
length.
The food remains
on the edge of
the pan.
The pan has too much food.
Comply with the maximum
quantities shown on the cooking
table.
Put the turn-over ring in
place.
Reduce the quantities.
The LCD screen
does not work.
The appliance is not
plugged in.
Plug the appliance in.
The lid is open.
Close the lid.
The appliance is
abnormally noisy.
You suspect there is a
problem in the way the
appliance motor is working.
Call the customer Helpline.
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