Models 4RK45A, 4RK46A, 4RK47A,
4RK48A, 4RK49A, 4RK62A and 4RK63A
7
Teel Operating Instructions and Parts Manual
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Troubleshooting
Read and understand safety and
operating instructions in this manual
before doing any work on pump!
Only qualified personnel should
electrically test pump motor.
Risk of electrical
shock. Disconnect
power to outlet before handling pump or
motor.
Risk of electrical
shock. Disconnect
power to outlet before handling pump or
motor. Sudden Starts. If power to pump is
ON when thermal overload resets, pump
may start without warning. If you are
working on pump, you may get an
electrical shock or impeller may catch
fingers or tools.
Symptom
Possible Cause(s)
Corrective Action
Pump fails
1. Power to pump has been interrupted
1. Check to be sure you have power to your home.
to operate
Check to be sure that power cord is securely
plugged into outlet or securely wired into
controller or switch box
2. Liquid fluid level is not high enough
2. Check that fluid level is high enough to activate
to activate switch or controller
switch or controller
3. Plugged vent hole in discharge pipe
3. Check to be sure that the 3/16” vent hole in
discharge pipe is not plugged
4. Pump inlet, impeller, check valve or
4. Check for blockage in pump inlet, impeller, check
discharge pipe are blocked
valve, or discharge pipe
5. Thermal overload may have tripped
5. Test start pump; if it starts and then stops
immediately, disconnect from power source for
30 minutes to allow motor to cool, then reconnect
to power source. Check for cause of overheating
Pump fails to
1. All valves in discharge pipe are not
1. Check to be sure all valves in discharge pipe are
empty sump
fully open
fully open
2. Discharge pipe and check valve
2. Clean out discharge pipe and check valve
are clogged
3. Pump inlet or impeller have blockage
3. Remove blockage in pump inlet or impeller
4. Pump not sized correctly
4. A higher capacity pump may be needed
Pump will not
Switch or automatic float control
See installation instructions for switch/controller
shut off
are functioning improperly
Troubleshooting Chart