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Reference Manual Rev 3.23
Software Versions 3.xx
Page 67
12.6. Diagnostic Errors
The instrument continually monitors the condition of the internal circuits. Any faults
or out-of-tolerance conditions are shown on the display as an E type error message.
In the table below the following terms are used:
•
Check: This item can be checked on site by service personnel.
•
Return for Service: The instrument must be returned to the manufacturer for
factory service.
Error
Description
Resolution
(E0001)
The power supply voltage is too low.
Check supply
(E0002)
The power supply voltage is too high.
Check scale / cables
(E0010)
The temperature is outside of
allowable limits.
Check location
(E0020)
Scale build is incorrect. The number of
graduations has been set too low or
too high.
Fix up scale build
(E0100)
The digital setup information has been
lost.
Re-enter setup
(E0200)
The calibration information has been
lost.
Re-calibrate
(E0300)
All setup information has been lost
Enter setup and calibrate
(E0400)
The factory information has been lost.
Return for Service
(E0800)
The EEPROM memory storage chip
has failed
Return for Service
(E2000)
ADC Out of Range Error. This may be
caused from a broken load cell cable.
Check BUILD:CABLE
setting. Check load cell
cable, wiring, etc.
(E4000)
The battery backed RAM data has lost
data.
Re-enter setup
(E8000)
The FLASH program memory is
incorrect
Return for Service
The E type error messages are additive. For example if instrument is running off
batteries and the temperature drops, the battery voltage may be too low. The
resulting error messages will be E 0011 (0001 + 0010). The numbers add in
hexadecimal as follows:
1 - 2 - 3 - 4 - 5 - 6 - 7 - 8 - 9 - A - B - C - D - E - F
(For example, 2 + 4 = 6, or 4 + 8 = C)