REPLACEMENT TANK - WARRANTY RESIDENTIAL OR COMMERCIAL APPLICATION
For either a residential or commercial application, the following applies to both when a replacement tank is provided for a tank found to be under warranty.
The replacement tank warranty assumes the remaining warranty period left from the original tank purchased.
WHAT IS NOT COVERED BY EITHER OF THESE WARRANTIES
These warranties are void and shall not apply under the following circumstances:
1. The Techtanium™ water heater was not installed or repaired by a heating contractor whose principal occupation is the sale, installation and repair of
plumbing, heating and/or air conditioning equipment.
2. These warranties cannot be considered as a guarantee of workmanship of an installer connected with the installation of the Techtanium water heater, or
as imposing on Diversified Heat Transfer liability of any nature for unsatisfactory performance as result of faulty workmanship in the installation or repair
which liability is expressly disclaimed.
3. The failure or malfunction results from improper or negligent operation, abuse, misuse or maintenance or unauthorized alteration.
4. Malfunctions resulting from, or repairs necessitated by, uses of the indirect-fired water heater for purposes other than that for which it was designed, or
resulting from flood, fire, wind, lightning, freezing or any other natural disaster or act of God, an act of destruction, theft or accident.
5. The original serial number on the indirect-fired water heater or component thereof cannot be readily determined.
6. Any indirect-fired water heater is installed in a setting containing any type of water softener system that is not installed and maintained in accordance
with the manufacturer’s specifications.
7. The Techtanium indirect-fired water heater is used for non-potable applications such as pool or process heating.
8. The failure or malfunction results from failure to keep the tank full of potable water, free to circulate at all times and with the tank free of damaging water
sediment or scale deposits.
9. Components of an indirect-fired water heater which are not defective, but must be replaced during the warranty period as a result of reasonable wear
and tear.
10. Techtanium indirect-fired water heaters which are repaired or altered without prior written approval of Diversified Heat Transfer so as to affect adversely
their reliability.
11. Diversified Heat Transfer Techtanium™ indirect-fired water heaters installed outside of the United States and Canada.
12. Service calls not involving any malfunction or defects and maintenance in the ordinary course.
13. Components of an indirect-fired water heater which are not manufactured expressly for Diversified Heat Transfer; such components are subject only to
those warranties, if any, given by their manufacturers. Diversified Heat Transfer does not adopt and has no responsibility for those warranties.
14. Any Techtanium tank that does not have installed a new temperature and pressure relief valve bearing the American Society of Mechanical Engineers
(A.S.M.E.) listing at the time of installation.
FURTHER LIMITATIONS OF WARRANTIES AND REMEDIES
These warranties give you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.
These are the only written warranties applicable to Diversified Heat Transfer Techtanium™ indirect-fired water heaters manufactured for and sold by
Diversified Heat Transfer. Diversified Heat Transfer neither assumes nor authorizes anyone to assume for it any other obligation or liability in connection with
said Techtanium indirect-fired water heaters.
This warranty does not cover expenses or labor for disassembly, removal, shipment reassembly or reinstallation; the original purchaser will be
responsible for such costs.
Diversified Heat Transfer’s performance under these warranties may be contingent on shipment of components or equipment from suppliers. Diversified
Heat Transfer shall not be liable for any failure or delay in delivery due to any cause beyond its control including without limitation, strike, labor stoppage, a
natural disaster (such as earthquake, flood, fire or storm), political insurrection or the unavailability of components, equipment or supplies.
MAKING A WARRANTY CLAIM
TO FILE A CLAIM UNDER THESE WARRANTIES CONTACT DIVERSIFIED HEAT TRANSFER INC. AT THIS ADDRESS:
439 MAIN ROAD, TOWACO, NEW JERSEY 07082 OR CALL DIVERSIFIED HEAT TRANSFER AT (800) 221-1522 AND ASK FOR CUSTOMER SERVICE.
At the time a claim is filed, the original purchaser must present a copy of the original sales receipt, installation bill, proof of delivery or equivalent
documents evidencing both ownership of the Techtanium™ indirect-fired water heater and installation in the dwelling or commercial property owned by the
original purchaser
This warranty is to be governed by and construed in accordance with the laws of the State of New York without regard to the principles of conflict of laws.
DIVERSIFIED HEAT TRANSFER RESERVES THE RIGHT TO CHANGE SPECIFICATIONS OR DISCONTINUE MODELS WITHOUT NOTICE.
VII Warranty
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