40
Fault
Possible cause
Solution
Cannot receive channels
that were previously being
received
Antenna defective or not
correctly adjusted
Check antenna
Channel transferred to a
different transponder
Run a search
(see section 16)
Channel no longer being
broadcast
None
Intermittent appearance of
square blocks in the picture.
Switches to freeze frame
intermittently, no sound.
Screen black at certain
times with the message
"no signal".
Heavy rain or snow
Remove snow from dish
antenna
Antenna incorrectly adjusted Adjust antenna
Dish too small for your
location
Use larger antenna
Obstacle between dish and
satellite, e.g. a tree
Mount dish with clear line of
sight
No picture, no sound,
display on
Short circuit in LNB
connection
Switch off receiver, resolve
short circuit, switch receiver
back on
Faulty or missing cable
connection
Check all cable connections
(see section 4)
Defective LNB
Replace LNB
Incorrect external unit
installed at receiver
Correct the settings
(see section 7.6)
Antenna incorrectly adjusted Adjust antenna
Antenna cannot be rotated
Motor not compatible with
DiSEqC 1.2
Use a suitable motor
Time not displayed while in
standby mode
Time not acquired
Play e.g. ZDF for approx.
30 sec.
Standby clock switched off
Switch stand-by clock on
(see section 7.2.4)
Text in e.g. Infobox or
SFIplus detailed information
is hard to read at a distance
Character size set to "small" Correct the settings
(see section 7.7.7.1)
