5
Unpacking
Immediately upon receipt, carefully unpack and inspect the fixture to verify that all parts are
present and have been received in good condition. If any parts appear damaged from shipping
or the shipping carton shows signs of mishandling, notify the shipper immediately. Retain
carton and all packing material for inspection. In the event that the merchandise is to be
returned, the original carton and packing must be used. The customer will be billed for a new
carton and packing if merchandise is received without the original carton and packing.
Claims
Physical damage must be reported to the Freight Carrier or Shipping Company upon
receipt of merchandise. Damage incurred in shipping is the responsibility of the Freight
Carrier or Shipping Company. It is the customer’s obligation in the event that
merchandise is received damaged, to notify the Freight Carrier or Shipping Company
immediately. All other claims not related to damage incurred during shipping must be
made to the Dealer or Distributor within 7 days of receiving merchandise.
Returns
Returned merchandise must be in the original packing with a Return Merchandise
Authorization number (RMA) clearly listed on the shipping label. Items sent by Freight
Collect or without a RMA number will be refused. Call your sales person and request a
RMA prior to shipping. Be prepared to provide the model number, serial number and
description of the nature of the return. Shipping damage resulting from inadequate
packaging is the customer’s responsibility. Customer will be charged additional shipping
charges to return products received in non original packing and or cartons.
Power
Do not apply power to the fixture until power source is verified.
For protection against electric shock, fixture must be connected to suitable earth ground.
Make sure fixture is disconnected from power mains before any service.
The mains voltage and frequency of this fixture is automatically set. The input voltage can range
from 100vAC to 240vAC 50/60Hz. The listed power rating is its average wattage under normal
conditions. All fixtures must be powered directly from a switched circuit. This fixture cannot be
run on a rheostat or dimmer circuit even if used solely for a 0% to 100% switching. Before
applying power to a fixture, check that the fixture’s input voltage matches the power source
voltage. Consult a qualified electrician if there are any concerns about proper connection to
power.
