(d)
fails due to an accident, abuse or neglect not caused by The Electric Bicycle Co;
(e)
does not consist solely of original TEBCO Product parts or equipment; or
(f)
is defective or fails as a result, directly or indirectly, from a person (other than a person explicitly
authorised by The Electric Bicycle Co) attempting to repair, maintain or service a TEBCO
Product, or adjusting or failing to adjust any TEBCO Product requiring normal maintenance and
service.
3.2 The Warranty does not apply to wheels, tyres or tubes.
3.3 The Warranty extends only to the Purchaser and only if the TEBCO Product was purchased from a
person authorised by The Electric Bicycle Co to sell the TEBCO Product ("
Dealer
"). The Warranty may
not be transferred by the Purchaser to any other person.
3.4 The Electrical Bicycle Co warrants that its batteries will re-charge to at least 60% of original nominal
capacity (60% being sufficient to operate the TEBCO Product) for a period of either two years or 600 re-
charges, whichever comes first. Battery life is optimised through regular charging, so the battery
warranty does not apply unless batteries are re-charged (from flat or partial discharge) at least once a
month during the Warranty period.
4.
HOW TO CLAIM UNDER THIS WARRANTY
4.1 The Purchaser must immediately cease using the TEBCO Product upon becoming aware of a Warranty
claim. To claim under this warranty, the Purchaser must deliver, at its own cost, the TEBCO Product
and proof of purchase to the Dealer from which the TEBCO Product was purchased or to the address
above, together with the following information:
(a)
the brand, model and serial number of the TEBCO Product;
(b)
the date, place and name of the Dealer from which the TEBCO Product was purchased;
(c)
details of the defect or failure in respect of which the claim under the warranty is made; and
(d)
written reasons why the Purchaser believes it is entitled to claim under the warranty provided
herein.
4.2 Where the Warranty does apply to the TEBCO Product, The Electric Bicycle Co shall (at its option)
repair the relevant TEBCO Product or replace the relevant TEBCO Product with a comparable product
or part without charge.
4.3 In the event that the TEBCO Product is not defective within the terms of this Warranty, all reasonable
costs and expenses relating to the processing of the claim under the warranty shall be borne by the
Purchaser.
5.
AUSTRALIAN CONSUMER LAW
5.1 Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods
fail to be of acceptable quality and the failure does not amount to a major failure.
5.2 The benefits given to the Purchaser under this Warranty are in addition to other rights and remedies of
the Purchaser under the Australian Consumer Law and other applicable laws.
5.3 While this Warranty applies to the original Purchaser only, subsequent purchasers may have rights
under the Australian Consumer Law.
