Trouble Shooting
•
System is turned “on” but there is no sound
o
Verify the AC power; the red LED is not lit.
Check if system has been unplugged
Check circuit breaker
Call maintenance for assistance
o
System has power but still no sound
Turn “on” microphone and check for signal presence (Green
LED next to volume control)
No signal presence, LED not lit
Check Green LED in center of dome sensor
If sensor LED is not lit, the dome sensor has either been
disconnected or the power for the sensor has failed
If LED is lit but there is no sound
o
I either condition is not resolved, send unit in for repair
•
When using the microphone, the voice is distorted and / or signal drop
out occurs
o
Check the charge on your batteries
Recycle the batteries by placing the transmitter in the
charger and press the grey button and hold for 3-5 seconds
The yellow LED will light and the charger will automatically
discharge the batteries and then recharge to full charge.
(Time required 4 -6 hours)
Recheck the system after cycling the batteries
If the problem persists, replace the batteries
•
When using the body-pack transmitter and microphone, the voice is
intermittent and / or has a static like sound
o
Try moving the cable back and forth at the plug-in connector or
where it is connected to the microphone
o
If the noise and intermittent connection is associated with the
movement of the cable, the cable connection needs to be repaired
If your problem persists and this guide has not resolved the issue, call our
customer service department for additional assistance. (800) 588-0018
