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I Think Customer’s Success
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(2) Procedure for ASS
1) Receive request either by phone or e-mail
2) Technical evaluation by ITCS on the problem
3) Door to Door delivery
① Safe packing is recommend with notice of < handle with care >
② Please mark client info including contact / phone number / nature of defection
③ Address :
#701, Kolon Disital Tower Vilant, 222-7, Guro-Dong, Guro-Gu, Seoul, Korea
(3) etc. inquiries
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Following informations are available in ITCS homepage at
www.i-tcs.co.kr
▪ printer
▪ printer driver
▪ Consumables including ribbons and cards
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Technical Support Team
Please provide following information
▪ Printer serial No.
▪ Name of O/S
▪ Name of O/S
▪ Description on the problems
▪ Initial measures taken by the client
Goldcard n-1000 printer Technical Support Team
Tel : +82-2-2103-5338 / Fax : +82-2-2103-5334
E-mail :
Homepage :
http://www.i-tcs.co.kr