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12.
Q: What do I do if my SD card can’t be read?
A:
1) Please check that you have inserted the SD card correctly.
2) Please make sure the SD card format is FAT32 or EXFAT.
3) Sometimes, restarting the camera will solve this issue.
4) Please try to reinsert the SD card.
13.
Q: How many accounts can my LIFECAM be linked with?
A:
In order to protect the user's account security, only one
LIFECAM can be linked with one account. That account holder
will then be the administrator. Other users can be invited only
by the administrator. They will have the same rights as the
administrator except they will not be able to manage other
users.
14.
Q: How can I be sure my LIFECAM is securely protected?
A:
1) Your LIFECAM, app and cloud are secured with two-way
authentication interactions to protect user identification.
2) Video streaming uses a private encryption protocol for
transfer.
3) User identification and video stream identification are kept
separate so that security is twice as strong.
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