23
TTE Technology, Inc. (“TTE”) Limited Warranty
All LCD/LED Models
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, THIS WARRANTY
DOES NOT COVER, AND AS DESCRIBED BELOW TTE EXPRESSLY DISCLAIMS, ALL
ACTUAL AND IMPLIED WARRANTIES WITH RESPECT TO ANY PRODUCT USED FOR
INSTITUTIONAL OR OTHER COMMERCIAL PURPOSES (INCLUDING BUT NOT
LIMITED TO RENTAL PURPOSES).
What your warranty covers:
Defects in materials or workmanship to the original owner of this
TCL product when purchased from an Authorized Dealer of TCL brand products and packaged with
this warranty statement.
New LCD/LED Televisions
For how long after your purchase:
• Two (2) years from date of purchase for parts.
• Two (2) years from date of purchase for labor.
What we will do:
• At TTE’s discretion, pay an Authorized TCL Service Center for both labor charges and parts to
repair your television, or replace your television with a new or refurbished/remanufactured
unit. See “How to get service”.
How to get service:
• Call
1-877-300-8837
. Please have your unit’s date of purchase, place of purchase and model/
serial number ready. The model/serial number information can be found on the back of your unit.
• A representative will troubleshoot your problem over the phone. If it is determined that your unit
requires service, the service location will be at the sole discretion of TTE based upon the TTE
Limited Warranty statement.
• At the sole discretion of TTE, television screen sizes 32” and smaller will either be repaired at an
Authorized TCL Service Center or directly exchanged for a new or refurbished/remanufactured
unit. At the sole discretion of TTE, television screen sizes 33” through 55” will either be repaired
at an Authorized TCL Service Center or repaired in-home.
If repaired at an Authorized TCL Service Center, TTE is not responsible for transportation costs
to the Authorized TCL Service Center. However, TTE will pay for return shipping. TTE will
provide instructions for packaging and shipping the unit. Proof of purchase in the form of a bill of
sale or receipted invoice from an Authorized Dealer which is evidence that the product is within
the warranty period must be presented to obtain warranty service.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual describes how to install, adjust, and operate your
unit. Any additional information should be obtained from your Authorized Dealer.)
• Installation and related adjustments.
• Damage resulting from non-approved installation methods.
• Signal reception problems not caused by your unit.
• Damage from misuse or neglect.
• Batteries.
• A television that has been modified or incorporated into other products or is used for institutional
or other commercial purposes (including but not limited to rental purposes).
• A unit purchased or serviced outside the USA.
• A unit sold as is or with all faults
• Acts of nature, such as but not limited to lightning damage.
• Special, incidental or consequential damages.
