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Models QS10 & QS22

Troubleshooting Guide

Section 7

Troubleshooting Guide

PROBLEM

PROBABLE CAUSE

REMEDY

1. Grill will not heat.

a. Power cord is not connected.

a. Check the power connection.

b. Circuit breaker is tripped.

b. Reset the circuit breaker.

c. Power switch is in the OFF

position.

c. Place the power switch in the

ON position.

d. Power switch is faulty.

d. Contact a service technician.

e. Faulty relay or relay board.

e. Contact a service technician

2. One heat zone will not heat.

(Indicator light is

not on

display flashing “TOO COOL”.)

a. Control is not set correctly.

a. Check the temperature setting.

b. Faulty relay or relay board.

b. Contact a service technician.

c. Unit displays a fault.

c. Clear the fault. (See page 12.)

If the action is ineffective,
contact a service technician.

d. Faulty thermocouple.

d. Contact a service technician.

3. One heat zone will not heat.

(Indicator light

is on

, display

flashing “TOO COOL”.)

a. Heater is faulty.

a. Contact a service technician.

b. Thermocouple is faulty.

b. Contact a service technician.

c. Thermo overload is faulty.

c. Contact a service technician.

d. Faulty relay or relay board.

d. Contact a service technician.

e. Unit displays a fault.

e. Clear the fault. If the action is

ineffective, contact a service
technician.

4. One heat zone is overheating.

(Display flashing “TOO HOT”.)

a. Thermocouple is faulty.

a. Contact a service technician.

b. Faulty relay or relay board.

b. Contact a service technician

c. Unit displays a fault.

c. Clear the fault. (See page 12.)

If the action is ineffective,
contact a service technician.

5. Upper cook surface will not

stay in the raised position.

a. Defective gas filled cylinder(s).

a. Contact a service technician.

Содержание QS10

Страница 1: ...Models QS10 QS22 Auto Lift Grills Operating Instructions 072970 M 71 08 ...

Страница 2: ...odel Number Serial Number Electrical Specs Voltage Cycle Phase Maximum Fuse Size A Minimum Wire Ampacity A E July 2008 Taylor All rights reserved 072970 M The word Taylor and the Crown design are registered trademarks in the United States of America and certain other countries Taylor Company a division of Carrier Commercial Refrigeration Inc 750 N Blackhawk Blvd Rockton IL 61072 ...

Страница 3: ...he Operator 3 Section 3 Safety 4 Section 4 Operator Parts Identification 5 QS10 5 QS22 6 Accessories 7 Section 5 Important To the Operator 8 Operating Screen and Controls 11 Maintenance Menu 13 Maintenance Menu Flowchart 16 Section 6 Operating Procedures 17 Opening Procedures 17 Cooking Procedures 19 Cleaning Between Product Runs 20 Cleaning the Grease Tray Partition 21 Closing Procedures 22 ...

Страница 4: ...search results in steady improvements therefore information in this manual is subject to change without notice E June 2008 Taylor All rights reserved 072970 M The word Taylor and the Crown design are registered trademarks in the United States of America and certain other countries Taylor Company a division of Carrier Commercial Refrigeration Inc 750 N Blackhawk Blvd Rockton IL 61072 ...

Страница 5: ...this equipment is intended to be installed in accordance with the National Electrical Code NEC ANSI NFPA 70 1987 The purpose of the NEC code is the practical safeguarding of persons and property from hazards arising from the use of electricity This code contains provisions considered necessary for safety Compliance therewith and proper maintenance will result in an installation essentially free fr...

Страница 6: ...t There is a 1 2 hole on the left side of the frame about half way down Remove the plug and attach the cable Ventilation and Clearance To ensure proper operation of this appliance it must be installed so that products of combustion are efficiently removed Do not store anything on top of the grill Most service can be performed from the front of the grill When inspecting heating elements the unit mu...

Страница 7: ... require technical assistance please contact your local authorized Taylor Distributor Note Warranty is valid only if the parts are authorized Taylor parts purchased from an authorized Taylor Distributor and the required service work is provided by an authorized Taylor service technician Taylor reserves the right to deny warranty claims on equipment or parts if non approved parts or refrigerant wer...

Страница 8: ...local Taylor Distributor for authorized service Grill clearance must be maintained at least 3 76 mm from all combustible materials 0 to non combustible materials Failure to comply could result in a fire hazard All grills require 3 76 mm of air clearance in the rear Failure to comply will hinder grill performance DO NOT use a water jet to clean or rinse the grill Failure to follow this instruction ...

Страница 9: ...ification Section 4 Operator Parts Identification QS10 Figure 2 ITEM DESCRIPTION PART NO 1 COVER PULLOUT GREASE CAN 072299 2 TRAY A GREASE X71906 ITEM DESCRIPTION PART NO 3 STANDOFF REAR 079288 4 STANDOFF FRONT 079289 5 COLLAR HOLDING 019481 ...

Страница 10: ...Operator Parts Identification QS22 Figure 3 ITEM DESCRIPTION PART NO 1 COVER PULLOUT GREASE CAN 072299 2 TRAY A GREASE X71906 ITEM DESCRIPTION PART NO 3 STANDOFF REAR 079288 4 STANDOFF FRONT 079289 5 COLLAR HOLDING 019481 ...

Страница 11: ...ification Accessories Figure 4 ITEM DESCRIPTION PART NO 1 SHEET RELEASE QS24 AUTO W LOOP 072609 2 RETAINER RELEASE QS 072607 3 CLIP RELEASE MATERIAL 072673 ITEM DESCRIPTION PART NO 4 BAR RELEASE SHEET QS 072608 5 SCRAPER TEFLON WIPER 075887 ...

Страница 12: ...ant To the Operator Section 5 Important To the Operator QS10 Figure 5 ITEM DESCRIPTION 1 GAP HANDLE 2 GAP INDICATOR 3 POWER SWITCH 4 TIMER BUTTON GREEN ITEM DESCRIPTION 5 RAISE BUTTON RED 6 KEYS 7 INDICATOR LIGHTS 8 LED DISPLAY ...

Страница 13: ...E 4 GAP INDICATOR RIGHT SIDE 5 POWER SWITCH LEFT SIDE 6 POWER SWITCH RIGHT SIDE 7 TIMER BUTTON LEFT SIDE 8 TIMER BUTTON RIGHT SIDE ITEM DESCRIPTION 9 RAISE BUTTON LEFT SIDE 10 RAISE BUTTON RIGHT SIDE 11 LED DISPLAY LEFT SIDE 12 LED DISPLAY RIGHT SIDE 13 INDICATOR LIGHTS LEFT SIDE 14 INDICATOR LIGHTS RIGHT SIDE 15 KEYS LEFT SIDE 16 KEYS RIGHT SIDE ...

Страница 14: ...he QS10 and QS22 grills are equipped with two individual temperature controls They control both the upper and the lower temperatures The lower cook surface temperature s can be set manually from 150_ 400_F 65_ 204_C The upper cook surface temperature s can be set manually from 150_ 425_F 65_ 219_C The left and right sides of the QS22 zones operate independently Control Board This unit is equipped ...

Страница 15: ...ION SCREEN is displayed and a key is pressed the grill will enter the ITM1 COOK mode of operation Cook Temperatures Step 1 To set cook temperatures press the up or down arrow to select the item to be changed Press and hold the temperature key for five seconds After releasing the key the message SU1 and the current set temperature will be displayed See example below SU1 400 F Set upper item 1 Step ...

Страница 16: ...w TM2 0 Step 3 Press the UP or DOWN arrows to adjust the time setting for the alert timer timer 2 Step 4 Once the desired alert timer has been set press the MENU key to return to the selected item display Fault Screen If the grill experiences a system failure a fault message will appear on the display and a tone will sound FLT HTUM An example of the FAULT SCREEN is illustrated in the previous figu...

Страница 17: ...f applicable The calibrating screens allow calibration of each independent heating element Calibrating verifies proper temperatures of heating elements Note Calibrate with the release material removed using a calibrated pyrometer Note Calibration is allowed only when the item 1 temperatures are within 50_F 28_C of the set point Calibrate without the release material sheets in place Step 2 Place th...

Страница 18: ...key and the message NAME1 will appear on the display This message indicates that the operator can program a specific product name to appear for the first item on the menu NAME1 Step 6 Press the MENU key again and the message ITM1 will appear on the display The letter I will be flashing above the cursor ITM1 Step 7 Using the UP and DOWN arrow keys enter the desired letter A Z or number 0 9 _ Once t...

Страница 19: ... return to the LANGUAGE display Step 12 Press the UP arrow to display MONITOR Press the MENU key to display UF XXX F to monitor the upper front temperature Step 13 Continue to press the UP arrow to monitor the remaining five zones Step 14 Press the UP arrow to display CANCEL Press the MENU and TEMP keys at the same time to return to the main cooking screen ...

Страница 20: ...16 Models QS10 QS22 Important To the Operator Maintenance Menu Flowchart Figure 8 ...

Страница 21: ...grill the release material sheets must be installed on the upper platen Perform the following steps for installing release ma terial sheets CAUTION Make sure the grill is COOL before attempting to install or remove release material sheets Step 1 Slide the release retainer through the hemmed end of the release material sheet Figure 9 Step 2 Line up the two notches on the release retainer with the r...

Страница 22: ... sticks to the release material S Carbon builds up causing problems in taste or appearance S There is a tear in the release material in the cooking area S The release material substance is worn from the release material sheet S The temperature of the upper platen drops more than 10_F 5 6_C from the tempera ture recorded when the release material was removed Note Temperature checks should only be c...

Страница 23: ...eat for approximately 15 minutes to allow all zones to reach set point temperatures DO NOT begin cooking until the grill has reached set temperature If the grill is not at cook temperature the display will alternate between the item number and the words TOO COOL If the grill is too hot to cook the selected product the display will alternate between the item number and the words TOO HOT Step 5 Turn...

Страница 24: ...mpletion of the cook cycle Press the large green TIMER button to stop the tone and reset the timer Figure 16 Step 8 Carefully remove product with a safe cooking utensil in the same order the product was placed on the grill Cleaning Between Product Runs After each run of product the grill must be cleaned to ensure proper cooking Step 1 Using a grill scraper scrape residue from the lower cook surfac...

Страница 25: ...urface in the raised position When necessary use the trough scraper to clean the rear grease trough If a buildup of carbon is starting in the grease chute use the hook end of the trough scraper to push the carbon down into the grease tray Periodically check the grease drawer for excess grease and empty it as needed Figure 18 Cleaning the Grease Tray Partition Occasionally the grease tray partition...

Страница 26: ... Step 5 Holding the dry towel in both hands remove the release material Step 6 Take the release material clips and the release retainer to the sink for cleaning Step 7 Repeat steps 1 through 4 for the other upper platen on the QS22 Step 8 Clean the upper cook surface s with the special rubber squeegee Note DO NOT use metal scrapers abrasive pads screens or wire brushes to clean the upper cook surf...

Страница 27: ...l amount of warm water carefully on the surface while brushing with a sturdy brush CAUTION Wear rubber gloves to avoid hot steam Step 16 Continue to add small amounts of water and brush the surface until the grill is cool enough to squeegee dry Step 17 Wipe the cook surface s twice with a clean damp towel Step 18 Wipe all areas of the grill with a clean damp towel Step 19 Wipe all exterior stainle...

Страница 28: ...ion is ineffective contact a service technician d Faulty thermocouple d Contact a service technician 3 One heat zone will not heat Indicator light is on display flashing TOO COOL a Heater is faulty a Contact a service technician b Thermocouple is faulty b Contact a service technician c Thermo overload is faulty c Contact a service technician d Faulty relay or relay board d Contact a service techni...

Страница 29: ...ct temperature calibration h Calibrate the grill accordingly i Cook surfaces are not parallel i Call a service technician to level the grill or refer to the leveling procedures in the front of this manual j Incorrect loading and or removing of product j Always remove product in the same order as it was loaded k The product is not fully under the top plate k Be sure all product is under the top pla...

Страница 30: ... warranty for new equipment parts is two years with a replacement parts warranty of 12 months This includes the microprocessor control relays and the upper cook surface aluminum casting and shroud Labor The Taylor warranty is valid only if the required ser vice work is performed by an authorized Taylor tech nician For more details see the warranty checkout card Contact your local Taylor Distributo...

Страница 31: ...QS10 QS22 072396 23 7 08 ...

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