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EMERGENCY AND BREAKDOWN ASSISTANCE
102
Coverage under 24 X 7 On Road
Assistance Program
I .
The
24x7 On Road Assistance
Pro-
gram Service covers the following ser-
vices on your vehicle during warranty pe-
riod.

Wheel change through spare wheel.

Arrangement of fuel. (Fuel cost will
be chargeable at actual cost)

Re-opening the vehicle in cases of
key lock out.

Rectification of electrical problems
related to battery, fuses etc.

On spot repairs for complaints repair-
able at site. ^

Vehicle to vehicle towing or winching
& towing for non-accident cases up
to the nearest TATA MOTORS author-
ized workshop. Towing charges at ac-
tual cost beyond the same to be paid
to the ASP in cash. (Any ferry or toll
charges levied in relation to the vehi-
cle being towed to be paid by the cus-
tomers in actuals in cash).
For accident cases, towing charges
to be borne by the customer.
II
.
The
24x7 On Road Assistance
Pro-
gram coverage on availing the
24X7
pol-
icy, post warranty is upto maximum of 6
instance of assistance in one year for
both the plans- Basic and Premium. In
the premium plan, this includes
2
in-
stances of towing upto the nearest TATA
MOTORS authorised workshop.
Exclusions
24 X 7 On Road Assistance Program
does not apply to

Cost of parts consumables and la-
bour for such repairs not covered un-
der warranty*. These charges are to
be settled with ASP in cash.

Toll or ferry charges paid by ASP in
reaching to the breakdown site to be
settled with ASP in actuals in cash.

Cases involving accident, fire, theft,
vandalism, riots, lightening, earth-
quake, windstorm, hail, tsunami, un-
usual weather conditions, other acts
of God, flood, etc.

Vehicles that are unattended, un-reg-
istered, impounded or abandoned.

Breakdown/defects caused by mis-
use, abuse, negligence, alterations
or modifications made to the vehicle.

Lack of maintenance as per the
maintenance schedule as detailed in
the owner’s manual.

Cases involving racing, rallies, vehi-
cle testing or practice for such
events.