Q
:
The computer won’t communicate via the Serial Port. What
should I do?
A
:
Try two or three times to find the port connection by using the Auto-
detect function.
A
:
Check to make sure that the power of the main unit is ON.
A
:
Check to make sure that the connection is proper. Communication will
take place only through the serial port
(
RS-232C
)
and will not work
through the printer port or any other port.
A
:
Check to make sure that you can control the Thermo Recorder via the
software.
A
:
If you have access to another computer, try seeing if communication
works with the other computer.
A
:
If you have a computer with energy saving function settings, make sure
that the serial port has not been turned off. Especially on NEC brand
PC98 notebook computers the default setting maybe such.
A
:
Check to make sure that the serial port has not been rendered unusable
by the BIOS setting.
A
:
Make sure that the serial port setting has not been made to render
the port unusable. With some computers, especially all-in-one
computers the serial port serves as the modem jack.
【
How to check
】
①
View in the Device Manager Window.
For Windows XP or 2000
1.
On the Desktop, right click on
[
My Computer
]
and click on
[
Properties
]
.
2
.
In the System Properties Window, click on the
[
Hardware
]
Tab,
then click on the
[
Device Manager
]
button to view the Device
Manager Window.
41
Troubleshooting
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