Tandberg Data RDX QuikStor, Руководство пользователя

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The Cartridge Indicator is Steady AMBER
The cartridge indicator is located on the front of the cartridge. If this indicator is amber, the cartridge is
not working properly. The error is due to one of the following conditions:
•
The cartridge is not compatible with the RDX QuikStor unit.
•
The cartridge has been severely damaged.
•
The cartridge has not been fully inserted.
Run the removable disk utility to obtain more information about the failure. See Using the Removable
Disk Utility page 17.
The Cartridge does not Eject
Follow these steps to remove a stuck cartridge:
Insert a straightened paper clip into the Emergency Eject Hole (see Figure 3. Front Panel Feature in
Loading and Unloading Cartridges page 14).
1 When the cartridge has been ejected by the unit, grasp the exposed sides of the cartridge and pull
the cartridge straight out.
The Unit does not Appear in the Device Manager
(Windows™)
If the unit does not appear in the Windows Device Manager and the power indicator is green, follow
these steps to rescan the hardware:
1 Bring up the Device Manager:
Right-click on My Computer
Select Manage
Select Device Manager
1 Right-click on the top folder (this should be your computer’s name).
Select Scan for Hardware Changes
You should see your RDX QuikStor device listed under Disk drives . If the device does not appear,
restart the computer.
Unit Performance Seems Slow
RDX Internal Drive
Some Intel chipset-based SATA ports do not by default operate in DMA mode for the RDX Internal
device. This results in slower performance and weaker data protection. Reinstall the unit software for
Windows to set the SATA ports to the correct mode. Refer to
Installing Unit Software for Windows™
page 13.
RDX External Drive
The RDX External device may appear slow based on the type of USB port the device is attached to.
Make sure your unit is connected to a USB 2.0 port instead of a USB 1.1 port. For best performance
connect directly to a USB 2.0 root hub on the PC and not an external hub. If using an external hub,
make sure it is USB 2.0 compliant.
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